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Question about Symantec WinFax Pro 10.0 for PC

2 Answers

Receiving Fax Line always 'busy'

Hello We have recently set up Winfax Pro 10.0 on my computer here at work and everything seems to be set up fine, however, when we have tried to test the program by sending the fax to genuine fax numbers Faxpro says that the line is busy. I have gone through the instruction manual and even contacted Symantec to get some help - to be told they no longer have technical support for this product. If anyone can help that would be appreciated - this program is driving me mad. Thank you

Posted by Vanessa Lake on

2 Answers

Anonymous

Go to Tools, Program Setup, Dialing & Location.
Make sure ALL your info is added properly for WinFax to properly make an outgoing call. .Your area code, your prefix (if needed) and any other long distance/country codes. Make sure you also select the proper country. more info at http://www.getfaxing.com forums area

Posted on Apr 24, 2008

Anonymous

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Installing fax software can be tricky, particularly if you want to import phone-book listings from an existing database or PIM, such as Microsoft Outlook. But WinFax Pro proves easy to configure. A series of introductory screens walks you through installation; you just click Next to accept the default configuration. In our tests, WinFax Pro accurately detected our fax modem and seamlessly imported our contacts from Microsoft Outlook. By comparison, competing fax programs either don't import directly from Outlook or make the process trickier than it needs to be. you can try to look on website and there will explain to you. http://reviews.cnet.com/e-mail/winfax-pro-10-0/4505-3536_7-1536745.html

Posted on May 30, 2007

  • Anonymous May 30, 2007

    If you want to reduce your stressful do you want to try use efax ? here the website ishttp://home.efax.com/s/r/gen-efax-plus5?...
    and you will get your own fax number and there is very easy to follow the manual as long as you register it or you want to solve the problem on your issue? if you still have problem let me know I will help you another way. wink

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Do you have a fax modem? A "DSL" modem does not work.

WinFax Tools has many fixes for WinFax that are automated.
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Alternatively, there might be problems with the settings in WinFax for your specific modem.

You'll need to post more information on the fax modem you are using.

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If you change the number of rings on the fax machine to more than on your PC, your PC should receive the fax first and accomplish your goal.
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Winfax pro suddenly faxing to wrong number

you have some options, so choose one.
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  2. configure your fax to answer later (maybe after ringing 10 times) and configure the winfax to answer before (something like ringing 5 times or less)
the problem here is that the fax answer and start receiving the fax and the winfax receive the fax signal at same time. check the winfax maybe you have the half part that the fax modem not has printed stored in winfax, maybe.

as I said, your better choice is removing the fax modem. even configuring like I said before, maybe the two continue to try to receive the fax at same time.

hope it helps.
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Winfax pro problem

This is a solution that was suggested for an earlier edition of the Winfax Pro, but there is no reason why it shouldn?t work on this one as well: 1. Close Winfax and any other program that has anything to do with it, delete all the temp files that yo don?t need. 2. Run Scandisk and fix any problems that may come up. 3. Run delfix.exe which is located in the winfax folder in the status files. 4. Run delfix-rebuild and delfix-optimize and check if the problem is solved. If the problem reoccurs there is another possibility- to change the name of the WinFax\data folder and create a new one which you will transfer the address book file, status files etc. from the old folder. Note that there might be some information that wouldn?t go through.
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