Question about SanDisk Sansa m240 MP3 Player

1 Answer

Not turning on

It wont turn on at all when i hold menu, but when i plug it in to the computer it does its intalizing thing and says usb connected.

Posted by Robert Shillap on

  • beDEOman
    beDEOman Nov 20, 2007

    I also have INsame problem. I was using this m240 for weeks then when i choose to play by artist it flooded with songs (having one artist of course) and while playing it suddenly shut down. Upon restarting my gizmo it only shows the model with blue backlight and hang with label m240. Also it has no connection to PC at all.



    Please help!

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1 Answer

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  • Contributor
  • 47 Answers

Hi there. Your player may be experiencing some temporary power problems which may be corrected using the following procedures: (1) Remove the battery, then press and hold the "Menu" button for 30 seconds to drain the excess electrical charge off the player (2) Insert an unused battery and try to turn it on again (3) If this does not work, repeat the same process but this time, press and hold the "Menu" button longer (45 seconds to 1 minute). Insert an unused battery and try to turn it on again Another way would be to format the player. But before formatting the player, switch the player to "MSC" mode (to allow the computer to recognize the player as a "Flash Drive") by enabling the "Hold" switch (slide the Hold switch to expose the "orange-colored surface") (1) Plug the player to your computer (2) In Windows Explorer, locate the player (it would be assigned a drive letter) (3) Right-click on the drive letter corresponding to the M240, then select "Format" (4) On the "Format" window, make sure you select "FAT" as its File System type (5) CLick "Start"to begin the format process. (6) Unplug the player, disable the Hold switch, then try to turn the player on.

Posted on May 16, 2007

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