My Coby TFDVD5000 will not spin a disc once it is inserted. It attempts to read the disc and the screen shows, but after a while it simply reads "wrong disc". I wonder if there is something wrong with the spinning element of the player. Any assistance would be greatly appreciated.
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Re: dvd player will not spin disk
Unfortunately, your DVD player is broken. Portable units like these often get bumped and jostled and the motor that spins the DVD quits (very small and fragile). Sorry, I wish there were a magic button.
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Did you make the disk if you made the disk your computer has to give it a digital signature so the DVD player can read it if you're using a regular DVD then I would very carefully using rubbing alcohol and Q tip clean the actual laser I would be very careful doing this if too much rubbing alcohol is on the Q tip it will ruin the laser you can also try resetting the DVD player by taking out the battery and unplugging it from any power source and leave it that way for at least 20 seconds to a minute if that doesn't work you might have something else wrong
Sounds like it's a problem with the optical sensor in the disk drive. Try and clean the little sensor with a cloth. If that doesn't work then you may have to send it back to Coby for either a warranty replacement or a repair.
I work for Coby technical support. Our customer service phone number is 1-800-727-3592.
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the unit is showing "no disk" on every disk that you try to play,
unfortunately, the unit has developed a defect and needs to be
replaced. It can not be repaired. Our warranty is 90 days from the date of purchase. If you received the unit as a Xmas present, please call the number above for instructions on getting the unit exchanged.
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Every time I close my Coby TFDVD5000 Portable DVD Player I whait untill it is finished loading but then it says no disk. I took the back off to look at it, and I noticed that each time i close it the disk will spin untill the lens starts reading the disk. The problems started when i put a disk cleaner in, and i gess the lens was not dirty. Can you help me?