Question about Maytag Neptune MDE5500AY Electric Dryer

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No power I had a prob with the power company they had a bad ground on the transformer. they fixed it but my dryer quit working I mean no power at all, no display, no lites no nothing

Posted by mike lafrance on

  • mike lafrance May 15, 2007

    thermal fuse checked good and replaced anyway



2 Answers


Probem solved new computer board

Posted on Jul 18, 2007



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  • 274 Answers

Check your fuse box on the house. Try resetting it.

Posted on Jul 16, 2007


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Why isn't the dryer heating up? How old is this dryer, and should I call a repair person or buy a new dryer?

I don't go out ant Google peoples machines her. You need to do it, but no heat almost always means a hilimit switch or the element. Both are fairly easy to fix. You need an ohm meter or voltage meter and a battery to check a hi limit switch, bit just your eyes to check an element. Gonna have to pull the back panel off either way. Really not hard. If you see that the element is broken, replace it. If element is not broken, test the limit switches by using an ohm meter, or test it using a battery and low voltage light tester and battery to see if the circuit is open or closed. Closed means the switch is bad and just MAYBE another prob but not likely.

Dec 12, 2015 | Dryers

1 Answer

What dose PF mean

I would check the power to make sure of the polarity, two hots and a ground. Once that checks out ok and still has a problem, check the power cord connections in the dryer, that green wire goes to chasis ground or terminal N, G, and the solid color wires to the line 1 and line 2. If it still trips on PF, then a wiring diagram and tracing the power failure is needed, perhaps a control transformer but its too early to say now. Diagnose.

Feb 04, 2015 | Dryers

1 Answer

Taillights in my 1988 Chevy Silverado only work when my headlights are turned off I'm assuming that that means there's a problem with my wiring how can I tell and if so how can I fix it

Prob bad ground in rear to frame. When light off it's using the other wire as ground. When on you have power from both directions

Oct 27, 2013 | Cars & Trucks

1 Answer

Both our dryer and electric stove are on 220 outlet. Once in a while both will stop working at the same time. Usually happens around once a year, however we are dealing with this twice in one week now. ...

I am not absolutely certain, but I think your problem may be having to do with your electric service into the house!
That means the power company.
We have a neighbor that that happened to, and it was a faulty ground wire out at the pole.
Your 220 service isn't really 220.
It is actually 2 - 110 volt wires going to your dryer and 2 -110 volt wires going to your stove.
On each of those appliances, there is also a separate ground wire.
Your power company may be resistant to being told your problem is theirs, but it is real.
Be blessed.

Mar 25, 2013 | Dryers

1 Answer

Lost power to ac/heat control.

prob. a bad a/c control head

Jun 15, 2012 | 1993 Chevrolet Suburban

2 Answers

All lights and ignitors on my GE ZGU385N (Gas cooktop) stopped working all of a sudden. I checked the input voltage to the transformer and all looks fine so I know the issue is not with the outlet or power...

Disconnect power and set you meter to ohms. Check the both the line side and the low side of the the ****** for continuity. If you cannot get a reading from either side then that puppy is bad. More than likely that is gonna be it since everything quit. If it was the igniter box you might have weak spark etc. I thnk that transformer is your prob.

If you need further help, reach me via phone at

Sep 11, 2011 | General Electric Monogram® ZGU385NSMSS...

1 Answer

One year outdoor lighting (300V #135708) Transformer not working

You need to disconnect the lighting load completely from the transformer and check it's output. If it is dead unloaded, replace the transformer. If it seems to work now, then some part of the lighting circuit has probably shorted out. If there are several circuits coming to the transformer, attach each one separately and recheck for power. When one is attached that kills the output, investigate that circuit. Check for any broken lamps first, then the wiring must be opened at each lamp location to check for a local short circuit. A somewhat tedious fix. Hope this helps!

May 24, 2010 | Intermatic Malibu 300W Power Pack...

1 Answer

My right turning signal sometimes doesnt work. The light in the dash stays on, but doesnt flash. When this happens the front light stays on when the signal is applied, but the back one doent work. Ive...

  1. Turn 4 way (hazard) lights on check to see that all lights are flashing if rear is not flashing suspect bad ground since 4way usually goes through brake light.
  2. If everything flashes you may have a bad flasher relay find it replace it.
  3. If light still will not flash check light socket by removing bulb & looking for burnt melted contacts or plastic. You find any of these problems consider replacing socket.
  4. If you do not find any problems with socket use a cheap test prob connect alligator clip to metal ground near socket with bulb out turn on blinker carefully touch each contact inside socket when you find the right contact prob should light up & blink.
  5. If you cannot get prob to blink move prob ground to new location do step 4 again.
  6. If you still get no blink start probing wires coming into socket until prob lights working away from socket.
  7. Ground is on the side of the socket when you look in it.

Mar 08, 2009 | 1993 Dodge Shadow

1 Answer

Maytag Neptune MDE7500AYW - Won't start - Message says "A power failure..

I had the same problem. It turned out a power transformer in the neighborhood had gone bad. I found it by checking power at the receptacles in the house and we weren't getting proper voltage throughout the house. We had enough power in the house to power lights, the TV, coffee maker etc. but not enough for the dryer. I called the power company and they came out to do a check. At first they said there was a wiring problem with the house until all the neighbors started coming over after seeing their vehicle and saying they were having problems. So maybe you aren't getting proper power to the unit.

Good luck. Hope this fixes your problem.

Oct 16, 2008 | Maytag Neptune MDE5500AY Electric Dryer

1 Answer

Microwave/small appliances do not turn on when plugged on to the power outlets on one wall.

What does "control panel has all fuses working" mean?

Are you saying you have an old-fashioned fuse panel in your house, instead of a modern circuit breaker panel?

If so, then I would suspect a bad connection in the panel.

If you indeed have breakers, a breaker can snap into the on and positions and still be bad.

Either problem sounds like it should be handled by a qualified electrician.

The power company or your insurance company would likely reimburse you for all or part of the electrician's bill, but you shoudl call first to be sure.

It's possible to have a faulty neutral connection in your wiring. That can lead to damage of several appliances and bulbs, and even pose a real fire or smoke hazard.

Please do not hesitate to get things fixed when you have home electrical problems!

Nov 04, 2007 | Samsung MW5351G Microwave Oven

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