My SPV C500 stopped working this morning (for no obvious reason) and will not now get past the initial boot up screen when i reboot (remove and replace battery). Any suggestions on what else i can try? is there a way to reboot using the keys? any chance Orange would be able to fix it?
Do a Hard Reset by holding down and holding down both left and right soft keys when turning on phone, til you see the Reset screen. All apps and data you put on phone since new will be lost, but original mfg software will reinstall itself.
Posted on Jan 31, 2009
If the above Hard Reset doesn't work, try this:
1) Remove the battery and wait 5 seconds. Replace the battery
2) Press and Hold voice recorder button (below power button on the left)
3) Power-on the device
4) The device will enter a special power-up mode
5) "Card found" will be displayed on the screen
6) Shortly after you may receive two options:
"Press any key to enter boot loader"
"Press action button to enter diag mod"
7) Press and hold the Action button
8) After a few seconds a menu will be displayed
9) Select "Erase IPSM" and wait for the screen to display "PASSED"
10) Then move to the left with the navigation button and select "END"
11) A screen with three colours will be displayed
You may now remove and replace the battery and perform a normal power up. :)
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