Sansa screen ok i'll plug mine sansa in it will connect to 75 songs which i have alot more. then when i unplug it a blue/white screen comes up and moves. then it wont do anything till it dies. and it just started happening what do i do??

ok, hold the power button for 20 seconds or more. it should do a power emergency shut off. wait ten seconds and then turn it back on. BAM! it should be good.

well if you can still connect it to your computer just format the mp3 this should work after the format just go to WMP and sync your music

Formating:

1. connect mp3 to computer

2. got to "My Computer "

3. find the mp3 in the computer

4. right click on the mp3 drive

5. click on "Format"

6. click on ok


note : formating will delete all picture,songs, and videos on the device

I had this problem once. I unscrewed the back with an eye glasses screwdriver, took out the battery and replaced it and that took care of it.

http://www.sandisk.com/sansa/#/support-0/

rate me Fix ya!!

Since I haven't heard back, I am going to clear this from my queue

easy fix my friend its temporary firmware problem . ok now to fix it plug the sansa in your pc ,just doing so can fix the problem if not ,unplug it from the pc the unit should have stayed on (the blue LED's of the wheel r on but no screen backlight) push the ON button on the side and hold it push for a good 20 secon then releass it that will make the unit do a soft reset and then turn it back on again it may chow the low bat simbol just plug it back in your pc the screen will show the turning arrow the backlight of the screen will work, let it recharge and there you go fix.

Reset the player - manual has instructions


Remote possibility:
Use the Thumbwheel to rate the song (1 to 5 stars) then press
|<< button to return to Music Options menu. My Top Rated
Songs can be viewed in MUSIC menu.

i have solved my problem !!
if it says connected and when you plug it and out and it is still not working you just plug then unplug (might take some time)

chagne the mode of the player to MSC and format the player using your computer. The sansa connect recovery is used for a different device.

ok, mine had the same problem, first go to settings, then USB mode and switch it to MSC, plug it into your computer and it should show up, then format it, this will erase everything but then u can put it back on, after you format it you can switch it back to MTP mode, its alot better, hope i helped