Photo smart 2610 all in one scanner will not scan

lift the lid on your scanner lay the photo face down then select scan document/photo it will ask what format you want to scan it then it will ask where you want to save it browse select the file/folder where you want to save it (my pictures) most common
or
the drivers for the scanner might have been corrupted
you might have to uninstall the printer/scanner restart your computer then reinstall the printer/scanner and its drivers
click start control panel administrive tools computer management device manager scroll to ports(COM&LPT) + to expand you should see a communication port and Ecp printer port you might see a yellow?question mark this will mean you need to install a new driver for this device right click you will have options to update driver,disable,uninstall or select properties again you will have the similiar options plus you can troubleshoot
hope this helps

Try this...
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00489814&cc=us&lc=en&dlc=en&product=421139&tmp_track_link=ot_search

Hi Good day!!!
The way it works for me (different HP all-in-ones, earlier photo smart) is I start Photo Smart, then (once it's loaded), I press the Scan button, and it scans (or brings up a scan menu on the little LCD on the scanner where I tell it to scan).

If this is what you're trying and it doesn't work, you might not have installed the software correctly. The scanner drivers are very picky about when you plug in the scanner to the computer during installation -- if you plug it in before the install program says to do it, the scanner won't work (though the printer will).

The thing to do in this case is (1) unplug the USB cable from the back of the computer, (2) go to control panel->add/remove programs, and remove the scanner drivers, (3) shut down and restart the computer (very important), and (4) put the HP CD into the computer and reinstall the scanner, only connecting the cable to the computer when the program tells you to do it.

Don't forget to vote thanks!!!

This is my solution :

1st step : Turn on your *HP Deskjet F4185*.
2nd step : Click the Start menu.
3rd step : Click Devices and printers. A new window will appear.
4th step : Then, click the "Fax button ".The window Fax and Scan window will appear.
5th step : On the lower left corner , click "Scan" below the "Fax" button.Scanned documents (if there's any) will appear.
6th step : Click "New scan" button below the "File" button. And your printer will start! Glad to help..

You do not actually need Smart panel to use the scanner. Epson scan will allow you to scan and save to the PC etc. To install the printer and scanner download and install Epson Scan and Driver from the following page. http://esupport.epson-europe.com/ProductHome.aspx?lng=en-GB&data=SF8cgjsfr7MDXMcEkJfQFa89pC7QCDCv&tc=6#7

Try updating the drivers. Take this link to Hp and either enter model number and then operating system or let Hp detect your hardware and select drivers.

http://www.hp.com/#Support

0x error codes indicate that the product has an internal error. Try to reset the printer:

1. Without turning off the product, disconnect the USB cable from the rear of the product.
2. Remove the cartridges from the product.
3. Wait for the 'Insert Cartridges ' message to display on the control panel.
4. Disconnect the power cord from the back of the product.
5. Wait 60 seconds.
6. Reconnect the power cord. If the product does not automatically turn on, press the Power button
7. Reinsert the cartridges, and then close any open doors on the product
8. If you receive a prompt to print a calibration page, do so.
9. Reconnect the USB cable to the rear of the product, and then try printing again.

CHECK BELOW OTHERWISE GO TO HP WEB SITE AND LOOK FOR THE DRIVER SUPPORT TO DOWNLOAD.


Scanning Use one of the following three methods to scan a document. Method one: Scanning with Windows Photo Gallery

1. Click the Windows ( ) icon.
2. Click All Programs .
3. Click Windows Photo Gallery .
4. Click File , and then click Import From Scanner or Camera .
5. Click Import .
6. Click Scan .

Method two: Scanning with Windows Fax and Scanning
NOTE: This feature works only with Windows Vista Ultimate, Windows Vista Business, and Windows Vista Enterprise.

1. Click the Windows ( ) icon.
2. Click All Programs .
3. Click Windows Fax and Scanning .
4. Click New Scan .
5. Click File , and then click Scan .

Method three: Scanning with Paint

1. Click the Windows ( ) icon.
2. Click All Programs .
3. Click Accessories .
4. Click Paint .
5. Click File , and then click From Scanner or Camera .
6. Click Scan .

try to change cableof scanner to pc.

is your operating system Vista.......good luck. my printer worked fine w/XP, scanning and fax functions do not work to date with Vista.

r2d2