Changed out my DSL modem to a 2wire and now can't log on remotely to view my DVR. I am using a AvTech DVR and 2wire with dyndns url service.
I've tried DMZ, allowing individual applications to pass thru the firewall with no success. I've pinged successfully, accessed the DVR via browser and Video Server E locally.
i can't connect to my dvr after i swap to 2 wire. also i cannot connect to my DVR remotely i can't connect to my dvr after i swap to 2 wire. also i cannot connect to my DVR remotely
I have the same software and ADSL, I can access dvr web interface locally and the client works locally. Also I can access my router remotely and have port forwarding and dyndns set up. I have also tried putting the dvr in DMZ to no avail. The router logs show packets from my remote location stating that they match my firewall rules however I am not getting through to the dvr. I can even use my dynamicDNS url locally on the wireless LAN to connect via web or client. Any help would be greatly appreciated as tech support from manufacturers and ISP has been exhausted.I have the same software and ADSL, I can access dvr web interface locally and the client works locally. Also I can access my router remotely and have port forwarding and dyndns set up. I have also tried putting the dvr in DMZ to no avail. The router logs show packets from my remote location stating that they match my firewall rules however I am not getting through to the dvr. I can even use my dynamicDNS url locally on the wireless LAN to connect via web or client. Any help would be greatly appreciated as tech support from manufacturers and ISP has been exhausted.
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Re: Can't access my DVR remotely via Video Server E
Try checking to see that you set up the DNS address correctly on the DVR itself. Either set it to the router (typically 192.168.x.1) or the same DNS address as the router.
Re: Can't access my DVR remotely via Video Server E
Check whether you have done port forward on your router settings.. You can also see your router manual in order to get complete description regarding this.
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IP ADDRESS 192.168.1.254 is the default gateway of an AT&T modem router (RESIDENTIAL GATEWAY) (2WIRE). for this ip address should be able to view the main screen of your 2wire modem and if not your computer is connected to a different network.
1) try connecting the computer to the 2wire RG using a ETHERNET cable (if your connected via wireless) 2) make sure that the DSL light is solid and not blinking. 3) if your computer already connected by a ETHERNET cable, try accessing the same ip address if your able to view the main screen of your 2wire modem it means that your computer will be able to connect to the internet. 4) try this also: this for internet explorer: click tools - connections - LAN settings ( if there's a tick mark on PROXY SERVER remove it ) if you do have tick mark on PROXY SERVER then your computer have a virus, because virus can put a tick on PROXY SERVER without you noticing it. after removing the tick you will be able to connect to the internet again.
If your DSL works on PPPOE then you need to setup PPPOE on the 2wire router with the Complete Username and the PAssword for the PPPOW connection, if your DSL works on a Local IP address like 192.168.1.254 or 192.168.1.1 then first check the gateway address of the 2wire Router, if it's in the same IP address range like the DSL Modem like 192.168.1.x the you need to change the Local IP address of the router from 192.168.1.x to 192.168.2.x that should get you up and running with the DSL Modem.
You need to install a software that will manage your LAN's video recording. That software should work fine within your LAN and is usually provided with the Video Capture Cards where your cameras are connected. This software should have a web portal for you to access via internet utilizing your forwarded port. Thus, you must tell your video software to use your forwarded port for internet viewing. Without this web portal, you can't access your remote LAN videos via internet.
If you know your local network address side address then just log into the 2Wire with "http.XXX.XXX.XXX." Example my 2Wire: "http.192.168.1.254." I'm not sure but I think the 192.XXX.XXX address is default. The box has a little web server that will allow you to reconfigure to default but if your provider programmed it you may need info from them. Sounds like the DSL side is working. Good luck!
Oh, if you have the info from your provider to set it up, you might have to push the reset button on the box to reset it to factory default. Then it gets a little complicated.
Looks like your "modem" is actually a gateway, as is common with DSL devices. It's acting like a modem and a router. So you're actually connecting a router to your RV42. You could get this to work a couple ways.
1. Leave the modem acting like a router and configure the WAN connection on the RV42 as a static IP, and use the IP of the modem. You may also be able to use "obtain IP automatically" in the WAN connection. This way, the modem stores your PPOE information and just forwards the traffic to the RV42. Any devices behind the RV42 won't know the difference.
2. Configure the modem as just a modem (no routing). Your ISP should be able to talk you through this, but in the modem configuration you can look for what's usually called "bridged mode." Then you would enter the PPOE information in the RV42. This is my preferred method.
Have you setup a Virtual Server within the D-Link router? This should be on the ADVANCED tab in the D-Links Admin Configuration interface. Upon setup, the router should allow pass through of your request to the network connected device.
You will need the following in this configuration:
Name of device: SSC21WEB (or whatever the name of your device is)
IP Address: 192.168.0.101
Protocol Type: TCP
Public/Private Port: 10000 - 65535
Schedule: Always
You can actually try accessing the interface of your gateway and put it on DMZ mode. That way it will open the ports on your gateway to ensure passage of all data from your gateway to all your computers even when the dsl is on. But make sure tat you have security software installed on all your computer workstations bec. putting your 2WIRE gateway on DMZ mode will expose your connection.
I've not used one of these 2wire boxes before, but I believe the default router's address is 192.168.0.1. Try this instead of gateway.2wire.net to see if you can gain access to the router. This is just the starting point, but see if it works.
Here's a link to, what I believe is, the router's manual.
Before you rate this please let me try to help some more. This could be a multi step process...
i can't connect to my dvr after i swap to 2 wire. also i cannot connect to my DVR remotely
I have the same software and ADSL, I can access dvr web interface locally and the client works locally. Also I can access my router remotely and have port forwarding and dyndns set up. I have also tried putting the dvr in DMZ to no avail. The router logs show packets from my remote location stating that they match my firewall rules however I am not getting through to the dvr. I can even use my dynamicDNS url locally on the wireless LAN to connect via web or client. Any help would be greatly appreciated as tech support from manufacturers and ISP has been exhausted.
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