We just installed a new toner cartridge so I can't work why the toner light is flashing. The toner shouldn't tbe the problem because it's brand new. I don't have a manual so I don't know what this J1 error is. I've pulled out the drum and toner cartridge and put it back in again. But its not helping. Also, there's a lot of carbon dust sprinkled around inside so I don't know if that's causing the problem. Any suggestions would be great.
Re: Keeps showing J1 error, toner light is flashing
The J1 error means the toner cartridge needs to be replaced. Since you just replaced the cartridge, you should remove the cartridge and repeat the following steps..
Shake the new toner cartridge
horizontally four or five times and then
remove the cover.
Slide the new toner cartridge in until it
locks in place.
It sounds like the cover may still be on the cartridge.
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Yes...Duct tape works wonders. Most of these printer cartridge have built in chips that match to the printers they were designed for. This is the manufactures way of saying "Hey, we practically gave away our printers, so now you have to pay outrageous prices for the ink"!!! Place the tape on the light and enjoy the savings ;-)
Maybe the toner is low... According to the manual, a blinking red light:
• A minor error is occurring and the printer is waiting for the error to be cleared. When the problem is cleared, the printer resumes printing. • The toner cartridge is low. Order a new toner cartridge. You can temporarily improve print quality by redistributing the toner. See page 8.3. • The toner is totally exhausted. Remove the old toner cartridge and install a new one. See page 8.4. • The toner cartridge reached the end of its life.
In the user guide, a blinking error and ready light may indicate a communication failure and to make sure the printer cable is seated properly. Otherwise a blinking error light only indicates a media jam or no toner cartridge installed. For the media issue, make sure no paper is caught anywhere inside the printer. If the toner is the problem, try another cartridge. One of those should solve your problem.
Make sure you have the right code: J1 or J2.
one is for the drum and the other is for the ink.
Make sure the toner unit is for this model and not for a different model.
If the old modual is still available, check the connectors at the back and see if they are the same.
If anything else Call Xerox for repair. If the cartridge was bought through Xerox have your reciete available for warrenty.
If repairs still need to be made, A Xerox service call may be needed in order to fully repair the copier and warrenty the cartridge.