Question about Xerox WorkCentre XD103F All-In-One Laser Printer

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Keeps showing J1 error, toner light is flashing

We just installed a new toner cartridge so I can't work why the toner light is flashing. The toner shouldn't tbe the problem because it's brand new. I don't have a manual so I don't know what this J1 error is. I've pulled out the drum and toner cartridge and put it back in again. But its not helping. Also, there's a lot of carbon dust sprinkled around inside so I don't know if that's causing the problem. Any suggestions would be great.

Posted by Syd User on

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Anonymous

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The J1 error means the toner cartridge needs to be replaced. Since you just replaced the cartridge, you should remove the cartridge and repeat the following steps.. Shake the new toner cartridge horizontally four or five times and then remove the cover. Slide the new toner cartridge in until it locks in place. It sounds like the cover may still be on the cartridge.

Posted on May 20, 2007

  • Anonymous May 20, 2007

    Neuri, just wanted to add that if none of these things work, it could be the toner detect sensor needs cleaning or is defective. It would have to be taken to a repair shop. Thanks and good luck..

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