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Xbox 360 I recently stepped on the tray on my xbox 360 and now the drawer wont close at all. I haven't tried anything because I feel I've done enough damage.

Posted by DeWayne Tucker on

  • Bobbyleo Dec 25, 2007

    My xbox 360 tray first started malfunctioning and the tray would intermittenly refuse to open and then would only open when there was a disc loaded (but I had to fight with it forever to get it open if a disk was not in it). Now it opens about 1/4 in. and locks and will not open any further. I opened the system up and have removed the DVD drive but need some guidance on how to get the DVD drive open and realign the tray.

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The tray could be out of rail track and need to be realign. You need to open the case and see for any damaging to the tray track. Since you put the heavy impact onto it so it is derailed and some connected wires may be broken. If you can, you need to open the case or ask someone who has done this before to open the case and check these items: 1) The conditon of the tray with any broken part 2) How serious is the derailed condition and see whether you can realign it back to right track. 3) Check wires for broken or disconnected one YOU DON'T NEED TO POWER ON IN STEPS 1 AND 2. BUT FOR CHECKING ANY ELECTRICAL MALFUNCTION IN STEP 3, YOU NEED TO PLUG THE CORD BACH AND CHECK FOR ANY BROKEN WIRE AND TRY TO RECONNECT IT BACK. Do it yourself if you have confidence or else send it to the store. This is not hard to repair. Good Luck

Posted on May 15, 2007

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Unfortunately this is a common issue with the xbox. If you have tried all the steps that are provided on the xbox support website, it may be time to call xbox support and get your xbox repaired. If it is out of warranty, I'd honestly just get a new one cause the repairs run about $120 out of warranty.
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Use the following steps to close the disc tray on an original Xbox 360 console.
Step 1: Remove the disc from the tray Step 2: Make sure the faceplate is on correctly
The faceplate is the plastic piece on the front of your console.
  • Press firmly around the edges of your faceplate to snap it into place (make sure it is flush with the rest of the console). If the faceplate is not on correctly, the disc tray won't close.
  • If you find that the faceplate is the problem, please contact Xbox Support to order a replacement faceplate.
If this does not resolve your issue, please try step 3. Step 3: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray successfully closes, open the tray and insert a disc. Now try opening and closing the tray with a disc in the tray.
Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.
If your disc drive still will not close, please try step 4. Step 4: Move the disc drive tray
  1. Gently move the tray up and down, and then from side to side.
  2. Press the eject button on your Xbox 360 console.If your disc drive still will not close, you need to have your console repaired.
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Xbox 360 S consoleUse the following steps to close the disc tray on an Xbox 360 S console. Step 1: Remove disc from the trayIf there is a disc in the disc tray, remove the disc. Step 2: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray closes successfully, open the tray and insert a disc. Now, try opening and closing the tray with a disc in the tray.

Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.

stickerdisc.jpg

If the disc tray still will not close, please try step 3. Step 3: Move the disc drive tray
  1. Gently move the tray up and down, and then from side to side.
  2. Press the eject button on your Xbox S 360 console.

If the disc tray still will not close, you need to have your console repaired. Step 4: Request a repairIf the disc tray will not close, you need to have your console repaired.
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http://www.pakgamers.com/forums/xbox-hardware-faq-guides/6157-how-fix-open-tray-error-another-solution.html
ezinearticles.com/?How-to-Fix-Xbox-360...Red...Error&id... -

forums.xbox-scene.com/index.php?showtopic=484726&st... -

OK use those links above i am sure you will find help there.
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If you press eject wait 1 second and then
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try a little Vaseline under the tray in the tracks
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if you have any questions feel free to ask.

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