Question about Whirlpool AWM6120 Front Load Washer

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Washer goes into unbalance mode

The washer will shut off during spin cycle(thinks it is unbalanced)this happens if I wash a normal size load.If I wash half a load it does not do it.I checked balance of machine itself,it good.

Posted by tony goleniewski on

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Check the springs and spring mounts,(might be broken or not on right), also could be something wrong with the balance switch (where the tub hits the switch).It could be mis aligned or defective. Check the springs first.

Posted on May 14, 2007

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Why does it always become unbalanced in spin cycle?

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The water wont drain and has a code in think is'ts Cu I think its the control panel any suggestion. We accidently shut the water off during s cycle to fix a sink, since then it wont work,

Could the error code displayed be UC for a unballance detected during the start of a spin cycle?

If you remove the wash load and place the washer in a Spin Only cycle it should complete the cycle and drain the machine. You can turn on the drain pump in Service Mode also but this is the quickest way for now.

Please confirm the error code and the machine model number. If you want help to DIY the fix I can help. you but you need to move to another forum. You can't get the Service Manual from this forum and I can't find my post most of the time. This forum is not really well thought out for DIY owners.

See this post 5th post down I the issue and fix if you are taking unballance errors in Spin Cycle

You can get the Service Manual from this location........Rich
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Spin vefy fast

A rapid spin cycle is actually a GOOD thing. This is an indication that the gearcase (transmission) and the drive motor are both running strong.

If the washer shudders during the spin cycle the first thing you need to do is check to ensure the washer is properly leveled. The following link explains:

http://www.fixya.com/support/r3868923-level_whirlpool_top_loading_washer

The model Whirlpool top loader you have, has an auto-leveler mechanism on the back two legs that can become unlevel periodicailly. You should check the washer level from time to time when it is empty. You need to also make sure the washer is level in ALL directions (front-to-back and side-to-side).

Accidental unbalance problems that can occur from washing blankets, comforters, or heavy loads of towels can also cause the washer to become unlevel and shake. This can also contribute to the level mechanism becoming unbalanced.

Overloading the washer can also cause unbalance problems. Washing blankets or conforters can cause the load weight to shift to one side of the tub. This will result in a tub that shakes violently and bangs against the cabinet. You may have to redistribute the load weight when washing heavy items. This can also occur when washing loads of towels. This is NORMAL as some heavy items do not distribute the weight evenly.

Another problem (which is less common) that can contribute to wash unbalance problems is a weak floor under the washer. If the floor flexes (even the slightest) during the spin cycle, it can cause the washer to bounce or shake. Mobile homes or laundry rooms on the second floor of a home are notorious for having weaker floor structures. This washer has a 35 gallon tub capacity. Coupled with the weight of a wet load and the spinning action, this can put a lot of centrifugal force on a floor.

If you have any questions or concerns, please post back and let me know. I hope this information is helpful to you.
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sounds like damper rods are getting worn. they support bowl underneath.i think if u change them it should fix problem. is it noisy during spin?if u need more help please reply. please turn power off b4 working on it do not want any accidents.
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Most noises from a washing machine occur during the rinse or spin cycle. If you hear loud thumping during the spin, the load of clothes may have become unbalanced. Stop the washer and redistribute the clothes, then re-start it. Repeat these steps if necessary.This will solve your problem.
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When the drum gets unbalanced more often then not, there's a few things to check:
1. Check to make sure your machine is level. Check level from side to side and also front to back. The machine has leveling feet to adjust. Make sure they are all in firm contact with the floor when leveled.
2. Wash items that are alike in material. In other words, wash towels with towels, shirts with shirts, etc. If you wash a load of shirts with a towel, it will have a tendency to get unbalanced quickly.
3. Avoid over-stuffing the machine and washing under sized loads. Both of these scenarios will cause a tendency to go out of balance on the spin.
This will solve 75-80% of unbalance issues. Let me know how it goes..
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Hi mandystreet,
I’m an owner like you; from what you describe I feel you have a clutch issue if you’re machine is a FAV6800AW or FAV9800AW. I'll bet it completes the spin cycle with no clothes in the wash basket. Here is what is happening
See this post for a step by step process to remove the clutch. Try a maintenance clean up of the One-way Roller Clutch bearing and see if that will get you back in service, if not I would do a Clutch replacement.
Your machine is shutting down the spin cycle with dc and UC errors so your Tub Displacement Sensor is working as designed.
From the Service Manual page 12;
During fill cycle – If machine tumbles and spins simultaneously replace clutch assembly.
During spin cycle – If machine tumbles and spins simultaneously replace clutch assembly.
You can check this out by turning off the water supply lines if you check during water fill cycle. Lift the washer top from the base and observe the action during water fill or spin cycle. The Service Manual will show you how to raise the washer top from the base.
This is happening because the clutch One-way Roller Bearings are sticky, slightly rusted. When the machine enters spin cycle the agitator shaft is slightly engaged because the one-way roller clutches are dragging this will cause the agitator shaft to rotate in spin cycle spinning the tumblers slightly. In this condition the wash load is tossed about while the wash basket begins to spin up. This will cause the Tub to become unbalanced and the tub starts making greater swings.
This continues until the TDS (Tub Displacement Sensor) signals an unbalance condition to the Control Board and shuts the cycle down with a dc or UC unbalance errors. If the TDS fails in this mode the machine would likely walk across the floor until it unplugged itself or ended in a self-destruct.… :)
A WD-40 clean up and re-lube may get you back in service. Just follow this posting step by step. If you are not a DIY type direct your service repair to this e-mail to help speed you to repair and control cost. You can redistribute the wash load until the cows come home and you will continue to fail with UC or dc unbalance errors…. Fix the clutch issue and your machine will be happy and so will the owner.
Rich
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Most noises from a washing machine occur during the spin cycle. If you hear loud thumping during the spin, the load of clothes may have become unbalanced. Stop the washer and redistribute the clothes, then re-start it. Repeat these steps if necessary.This will solve your problem.

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Based on your description, it sounds as if your outer spin bearing is faulty. See link below for an illustration of the bearing. Special tools are required to replace this item.
Illustration provided by; www.repairclinic.com

http://www.repairclinic.com/SSPartDetail.aspx?s=t-ALW480DA-%3d%3di549695&PartID=549695
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UE is likely an unbalanced load or load is too large. Reduce the size of the load and your issue should be resolved.
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