Same problem as well. With 2 of the same cameras. An
incredibly poorly placed on switch (3 of them) causes the camera to
easily be turned on when it shouldn't. This causes the lens to
extend, which isn't fantastic if its in your pocket. It's a shame
that a simple design problem causes this camera to suck since its
images are actually quite good.
I have two of these cameras for at work. Both have this problem.
If you hold the power key and repeatedly press the top key (one that shoots the picture)
or hold the power key and then press and hold the shot key the camera is forced to take a picture.
The camera seems to be ok then.
There is no damage to the lens, as the pictures and quality are the same. It is definitly a design flaw, and/or software issue.
and keep trying untill it fixes itself.
I had this problem while it was still under warrenty, and casio fixed it for me no questions asked. turn around time was very quick. but now i have done it again, and am not in warrenty, so i guess i will be buying another camera.
Mine is doing the same thing. I have tried everything I can think of but it still will not work. I thik it is a design flaw as you stated. I sent the problem to Casio Tech support today and I am waiting for a reply....
Serious problem im afraid.did it get a knock??The problem is the lens block assy is damaged and needs replacement,would be cheaper to replace it as very little can be done to repair old assy and usually needs new lens assy which can be very expensive.
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lens error occur normally when it fell or the lens shaken, if so open the camera, take the lens unit out, disassemble the lens unit, then fix it again properly. example below:
(this is not the told model)
It seems that some sand particles are lodged between the lens casing and the camera's body. and when it finds that there is resistence in moving the lens, it shuts down. Use somethig that sucks, like the vacuum cleaner to **** the sand particles out. Do not blow, else the sand will go further in.
When you opened it the cog connected to the motor which opens and closes the lens probably shifted and no longer has traction against the ring around the inside of the lens which turns it to open and close it. If you open the camera up again be extremely careful - the lens has loads of springs inside it - lose one of these and it won't work properly. I opened up the whole thing to try and fix my lens which had been jammed in after a friend dropped it. I fixed the lens but couldn't put the damn thing back together again to many tiny parts and no guide to the jigsaw!!
If the lens is not coming out, its stuck, or it wont completely open or close, that is the lens assembly, that needs to be repaired. You need to take it to somebody, that can either repair it or replace it for you. There is nothing that can be done, other than that......
Dang, what a weird design. The lens needs to go threw a cycle before it can reach the idle position where it waits for a comand from the user. If its in the closed position and you turn it on it extends to its full range then stops at the idle position. It sounds like it is stuck in some spot between close and idle. Since it cant reach the closed position or idle its shutting down.
The only way to get it to work is to try and free the lens so it can cycle threw. There must be a lip on the slider and the lens is stuck on this lip so you cant slide it.
Remove the batteries then try and slide the door open try and slide somthing between the lens and the door to free it up. This is the only way to get it threw the cycle. It may need to be serviced It sounds like the switch for the slider door is warn or has broken. It may work again if you can free the lens.