Sometimes the wires for the speakers break... just take the laptops panel above the keyboard out, remove keyboard, unplug the 4 white and black wires, and repair the break... Takes about 10 minutes to do! and you'll get your sound back.. Dell had a small design flaw there, but you'll get the speakers running easily! Same thing happened to my Inspiron 700M..... You can splice the wires and fix it yourself!
Have you checked the front/side of the laptop to make sure there is no volume wheel? If that is OK, then the laptop when turned on should show a speaker icon on the bottom right corner of the screen. If that is not there then it means the sound driver is not installed.
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