My Sansa e250 turns on does the refresh data base and then the screen turns white and fuzzy. then turns back on again and repeats the process over and over. All I want to do is listen to some music. Help!
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Get the recovery tool from Sandisk Support downloads. Put it in a file you can easily find. plug in the Sansa,
once it turns on, hold the power button until it turns off then switch
the hold switch at the top edge of the player to hold (showing orange) and then hold the "Record" button
on the side until the player turns on with a black screen, saying it is
in recovery mode. Some people have said they had to hold both "Power" and "Record" to make it work. Run the recovery tool software and you should be running again.
try resetting (holding power button for twenty seconds)
or letting the battery run out and charging it
still not working?
did you get a warranty, or did you buy it recently, you may be able to take it back to the storee you got it from orr send it back to the manufacturer?
My Sansa has a similar problem. Sometimes when the Sansa turns on (after the Sandisk logo) the screen will either turn black, blue, or black and white stripes. The player still works, but it is hard to navigate without the screen, obviously.
What I end up doing is letting the backlight turn off and then pressing any button. Sometimes when the screen comes back, the display is allright again. But sometimes it takes more than a few tries. Turning it off and on again seems to work a little better, but it is more time consuming.