Found out what my problem was - 2 DVDs were in the unit - need to take unit out of car (very easy - 5 mounting screws, 2 plug in power connections), remove some brackets from within the unit to get to the DVD itself and then just pull the DVD out - took me less than 1 hour - and I am not tech savvy or mechanically inclined by any means
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Sounds like the laser pickup unit to the DVD player is faulty. Contact any service technician to replace it. The disc mechanism should be taken out of it to replace this part.
If you wish to get some details; check the site linked here. Pull up older posts. Surf the site with patience. http://electronicshelponline.blogspot.com/
Follow this procedure to lock and unlock the disc tray.
IMPORTANT: This procedure will only work while a disc is inserted in the player and when the disc is playing.
While a disc is playing in the Blu-ray Disc player, press the SYSTEM MENU button on the remote control.
After the System Menu screen appears, slowly press 0 0 0 0 7 6 6 9 using the number pad on the remote control.
If the procedure has been performed correctly, the disc will stop playing and the player will go in the Resume mode.
Each time this procedure is performed the disc tray will either lock or unlock.
you must remove the region lock off the DVD image you're trying to burn make it region free. your DVD player might have locks on which DVD regions you can play, your DVD writer doesn't come with a region lock that's why you're able to play the disc
1) Turn on the player with no disc in the tray
Wait till the unit is at the Samsung logo screen.
2) Open then close the tray, wait to see the No-Disc Message in the top Left Corner
3) Now press the REPEAT button on the remote, followed by a five digit code.
In this case Repeat 29334
4) When it works a 1 will appear in the top left corner
5) Press 9 to make it regionless.
6) Press Eject to OPEN to open the disc tray.
7) Press Eject to CLOSE to close the disc tray.
8) Power the unit off
9) Now power the unit on again, it should now read all regions of DVD Disc.
When a unit does that it can be a fingerprints on a disc not letting it read the disc and or also that it is not finalized. Can also be a disc format that does not work on unit. Some units only work with either -R or +R and not both. Hope this helps
There is nothing you can do with this problem unless you are able to repair DVD players, the loading mechanism of any DVD player is very complicated, chances are a small part has broken. Call the dealer and ask for the phone # of the repair center they use, call them for an estimate, don't go through the dealer, they will double the repair bill from the radio shop.