Is there any way to bypass this magnetic reader? I have one of the first Print Factories that didn't have the magnetic reader, and also purchased another one later that does have the magnetic reader. I have had more trouble with this magnetic reader. I ordered new ink cartridges, and apparently Microboards added a date code on the bottom right of the label, and this has thrown everything off. I can put an old empty cartridge in and it will read the bar code/magnetic reader, then if I put in the new cartridge it will print 2 cd's, then stop after it scans the new catridge. I've spent hours trying to adjust the magnetic reader with no results.
I hate to send the unit back to micrcoboards (shipping/insurance cost, out of warranty, time without printer), but I have tried just about everything I know.
Any help would be appreciated
Try covering the label of a regular HP78 cart (or a oem cart) with the alumn. air duct tape... reboot the printer and the PC... and boom no more expenive ink.. has worked for me on three DX-2 units for 3yrs+
I had the same problem as Ed1222 did when I bought the first of three PF2s. I adjusted the reader so that it was closer to the color cartridge as it passed by.
As for the ink refill issue, I started getting my cartridges refilled by Emerald Recycling (http://www.emeraldrecycle.com/) once the warrantee ran out on each machine. I have never had any problem with leaking cartidges and the colors match pretty darn close. I have had a few that the printheads are too worn to be re-used or ones that the folks at Emerald refilled that did not print colors correctly, but they will issue credit for those. I have been very happy with their services!
I have found that a slight forward adjustment (actually, it was adjusted all forward, so I had to bend it)of the vertical post that holds the reader so that it is closer to the inkcarts-- but really have to be careful that you don't adjust too close, or else the carts might strike the reader. I moved the reader closer by about 1/16th of an inch-- that solved the problem.
Too bad Microboards had installed this-- just to milk their own clients of their products. If there was another alternative, I'd be there.
Just a note to others-- if the reader does not read properly, it will stop the feeding of the disks alltogether and you will have a flashing down arrow on the right and the red light on the left.
I have resorted to having the carts refilled-- works great.
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Di arleady did the first thing that we advise of customers to do - reload the PF-2 print drivers. Since that did not work you a most likely looking at needing the print engine replaced. This typically costs $600+ depending on how full of ink the inside of your printer is. Hoefully your printer is still under warranty with Microboards. If not, you can call Microboards at 952.556.1639 or check ou this repair company
I am assuming you are using a PF-2 printer. If you are using a standard HP78 ink cartridge instead of the Microboards cartridge, the unit will only print approx 5 discs before it stops. The microboards cartridges have a security tag under the barcode label that is scanned by a magnetic reader on the left hand part of the unit. If you are careful, you can use a razor blade and remove the label from a microboards cartridge and tape it on the front of a HP ink and save yourself about $25 an ink cartridge...
The previous poster is most likely correct. You have to use Microboards ink for the PF-2, PF-3 and PF-Pro printers. The part number you need is the PRF38ml. The PF-2 printer has a sensor for the barcode on the PRF38ml as well as a RFID chip for verification.
If this does not fix your issue, then the sensors that scan the barcode and the RFID chip may be broken, dirty or out of alignment. If so, you need to contact Microboards or an authorized Microboards repair center for repair services.
there is a magnetic strip in each cartridge of ink under the label. If you open up the cover of the unit on the left hand side facing the unit, you will see a bracketwith a circuit board on it that the ink carraige slides over. Under the board there is a magnetic reader(like a credit card machine) the ink carraige slides by and it reeads the ink to make sure it's proprietary cartridges. the reader has to be very close to the cartridge or it will send the machine into error mode after 5 discs and not drop any more. You have to physically bend the metal arm down till the readers within a few mm's of the cartridge (like the width of a quarter) this will fix your problem.