Glass door shattered on jgs8750

A spoon in the coffee the cup had metal parts

Hi, it sounds like you put the door on yourself? The inner glass of my oven door (less than 1 year old) shattered when I put it in cleaning mode. We had to call a serviceman which fortunately was a part of the warranty we purchased and he said it could have been a microscopic fault in the glass, but he replaced it and it's been good to go. I've never heard of installing the door yourself for an oven, but even so, I just thought I would share our experience. It's a dangerous situation since it could shatter outwardly and hurt you or someone else so you might want to ask for a service person to come and look at it. Hope this helps!

There's a safty switch which prevents the unit from operating if the door isn't fully closed. When the glass shattered a small piece may have blocked the switch from operating properly. Check around the door seals for any irregularities.

Unfortunatey, it happens quite frequently, there is no one reason for it to do so.
The only solution is to replace it.
Over a number of years use, the glass looses it's properties, and this is what can happen.

We are Jenn-Air factory authorized service and parts suppliers. Please contact us at:

http://www.fixya.com/repair/d499389-accurate_appliance_repair_service from 7 AM until 9 PM CST Monday through Saturday and we will get the correct part out to you asap so you can get to cooking again soon.
Is the glass you are talking about the oven glass? Which part shattered...the interior or the exterior glass?
We look forward to working with you. Thanks, Ella

That's a huge gap.

You might ask their customer service people to authorize the replacement of the whole door or the glass and the inner door panel where the gap is.

If they won't help you, you could clean it thoroughly, then carefully caulk the gap with high temperature caulk.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Sorry you need new oven.

gget a new door

It is not a fault with the door, and this sort of event occurs quite often, so is not uncommon.
All sorts of things can cause this, sudden change in temp, getting the glass wet whilst it is still hot, a knock or bang form an earlier time could have weakened the glass.
The list is quite long..
Depending on your household insurance, some policys cover for breakage of glass fittings, would be worth checking.
Plz rate my solution
.Thanks.

will need a model number to tell you the correct price ... most will have to replace the door... you can also give sears a call .. if you gripe loud ... they may replace it for you...