Question about Creative Labs Zen Touch MP3 Player
When last turning on my Creative Zen the screen displayed an 're-constructing library' icon. There is no music in the music library, and no artists or albums displayed. The settings still show 10G as being used on the player. When connecting up to the computer, the computer listed the player library as being empty also- and when attempting to transfer music to the player it failed. I have reset the player several times, but with no results. Any ideas? Help!
Try downloading the MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.
Posted on Jan 28, 2008
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