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Anonymous Posted on Oct 25, 2012

Volume stuck on mute for wireless speakers

Hi :) I'm having a problem with my new Logitech Mini Boombox wireless speaker set. I have installed a Bluetooth adapter and it works. The speakers and my laptop have paired. However, the volume immediately goes to mute as soon as the speakers and my laptop pair.Windows (Vista) will play its start-up sounds through the laptop's built in speakers, and the wireless speakers beep as they pair. It seems as though everything works, it's just the volume icon in the notification area is suddenly accompanied by a little white cross in a red circle (this is slightly different to my normal mute sign, which is a red circle with a red diagonal line across it with a white background ). If i switch off the speakers, the laptops internal speakers take over and the sound works fine again. I can use the fn keys to control the volume when the computer uses its internal speakers, but when the bluetooth pairing happens, I cannot. If I press Fn and F2 when the speakers are paired, a message pops up onto the screen that says "muting". Hope you can help me! I've tried loads of things already, nothing seems to be working!!

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  • Posted on Oct 25, 2012
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After pairing it, have you tried to go to your sound settings in Control Panel and selecting the bluetooth device as your standard sound device?

  • 7 more comments 
  • Anonymous Oct 25, 2012

    hi felipe. i have tried that, but i cannot select the "set default" button. it's greyed out (i think that's the expression). any other ideas?? thanks for your help

  • Anonymous Oct 25, 2012

    Usually when it's greyed out, that means the device is not connected. Below that there's sort of a status like 'ready'. What it says?

  • Anonymous Oct 25, 2012

    it says 'working'. i also have a pair of usb speakers which work. actually, there is one other thing: the other playback devices (there are two) listed in the sound settings section of my control panel both have a graphic to the right that indicates the sound level, you know what i mean, like a graphic equaliser display. i am able to test both the usb speakers and the laptop's built in speakers, but not the wireless speakers'. Also, the wireless speakers do not have a level display. i hope you can understand what i mean :)

  • Anonymous Oct 25, 2012

    i did! on the speakers, after you pair it, the bluetooth light is solid blue?

  • Anonymous Oct 25, 2012

    yes solid blue

  • Anonymous Oct 25, 2012

    solid blue on the speakers, no light on the blue tooth adapter plugged into one of my usb ports on my laptop

  • Anonymous Oct 25, 2012

    Try to right click the device on sound settings and check if it isn't disabled! Also, about your bluetooth adapter, i just did some research here and found out that maybe you need the A2DP (Advanced Audio Distribution Profile) drivers for it

  • Anonymous Oct 25, 2012

    no its not diabled. felipe, im a bit upset that i might need more drivers. all i want to do is listen to music while i wash up the dishes without having to carry my computer through into the kitchen!! im going to bed now, maybe we can continue this conversation tomorrow. thanks for your help.

  • Anonymous Oct 25, 2012

    ok, james. dont be upset about it! try to do a quick test with a smartphone when you have the time. pair it with the boombox and try to play some music. so we can be sure that the problem is actually being caused by the bluetooth adapter or some kind of config on windows. have a good night!

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3 Related Answers

Anonymous

  • 1 Answer
  • Posted on Apr 27, 2009

SOURCE: FN keys don't work on Sony VAIO VGN-SZ18GP

The solution is as follows, which worked for me:

- Install Windows 7
- let it update all the drivers that it needs to
- Install additional Sony drivers that you need (XP drivers work just fine, but make sure to install them in Administrator mode, so, Run as Administrator), such as camera, fingerprint scanner, etc
- Install the Notebook Control Device Driver (without this the other software does nothing)
- Sony Utilities DLL
- Sony Shared Library

* restart computer *

- Sony Video Shared Library
- SUS (Setting Utility Series)

* restart computer *

- VES (VAIO Event Service)

After this one the Fn keys will start to work. The S1 and S2 keys don't work due to something to do with UAC (but I don't need them anyway)

- VAIO Control Centre (will allow you to change what the S1 and S2 keys do, even though you can't use them :) )

That's it and it worked for me.

Ad

Anonymous

  • 1 Answer
  • Posted on Dec 18, 2009

SOURCE: Some of my function key shortcuts have stopped working

go to asus website and click support. after that click download and find the ATK file...I tried both, but I believe the larger file is the one working

Speed66

  • 27 Answers
  • Posted on Feb 11, 2010

SOURCE: Dell Inspiron 1100 Laptop with FN Volume issues.

Starbug1S1- This may have been something you have already checked but I will suggest anyways. You said you had control of your sound from other means - Sounds and Audio Devices properties was one- did you notice a check box that reads Place volume icon on the task bar. This may remedy part of your problem if you put a check in the box. Hopefully this helps. Thanks.

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Looking for the operating manual for the above model

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[PDF]Getting started with LogitechĀ® Mini Boombox

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How do you turn on the volume? Thank You.

1. Press the Fn key and while holding it down, press the F8 key momentarily to toggle muting of the speaker. An icon of the speaker appears at the bottom middle of the screen showing muting on or off.
2. After making sure the muting is off (no slash symbol on the speaker icon), press and hold Fn again.
3. With Fn pressed, press the key with the upward triangle and speaker symbol to increase volume which is shown at the bottom middle of the screen by the green lettering & vertical bars Volume ''''''''''''
4. With Fn pressed, press the key with the downward triangle and speaker symbol to decrease volume which is shown at the bottom middle of the screen by the green lettering & vertical bars Volume '''
1helpful
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Hi, I have a logitech lapdesk with speakers. From last few days when I plug it in to USB of my laptop. My laptop use logitech speakers however control for the volume or mute still remains with laptop.2...

Hi nidkap,

My name is Oliver Riemann and I work in the product marketing group for Laptop Accessories. I was disappointed to learn about your recent experiences with the Speaker Lapdesk - this experience is not what we would wish for our customers.

The issue you describe in your mail could have various causes, and our engineers are willing to investigate in order to be able to deliver the best experience.

But we want to help you now. I would be happy to exchange your lapdesk with a totally new one. If this offers suits you, please feel free to contact me via email.

Thank you,
Oliver
[email protected]

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Cant adjust microphone

Make sure your webcam mic is set as default
XP
Plug in your webcam or headset or mic you wish to use with your webcam
Control Panel (Classic View)
Open 'Sounds and Audio Devices' folder and click on the 'Volume' tab - make sure the speakers are not muted, open 'Speaker volume' and set the sliders toward the upper end.
Open 'Audio' tab - make your preferred mic the default device in the 'Sound recording window'
Open 'Volume' below the window to ensure the mic is not muted
Click 'Apply' and 'OK'
Restart your computer
Configure the webcam / mic to your chat program

VISTA
Plug in your webcam or headset or mic you wish to use with your webcam
TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
Right click on the volume graph and select 'Show disabled devices' and 'Show disconnected devices'
To set your preferred mic as default - click the mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

Plug the webcam and launch the Logitech dashboard ( toolbar )
Open Settings menu ( 2 gear wheel pic )
Adjust mic to suit
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My computer speakers stopped working after installing Logitech quickcam deluxe for notebooks. Please help.

Run an audio check

XP
Plug in your webcam or headset or mic you wish to use with your webcam
Control Panel (Classic View)
Open 'Sounds and Audio Devices' folder and click on the 'Volume' tab - make sure the speakers are not muted, open 'Speaker volume' and set the sliders toward the upper end.
Open 'Audio' tab - make your preferred mic the default device in the 'Sound recording window'
Open 'Volume' below the window to ensure the mic is not muted
Click 'Apply' and 'OK'
Restart your computer
Configure the webcam / mic to your chat program

VISTA
Plug in your webcam or headset or mic you wish to use with your webcam
TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
Right click on the volume graph and select 'Show disabled devices' and 'Show disconnected devices'
To set your preferred mic as default - click the mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer
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My speakers seem to be stuck on a very low volume

I have speaker problem no sound but I know its there because when I turn on volume can hear it turn on it was working before my computer is hooked up to magicjack for my telephone different area code then where I live and the other day when I picked up reciver to make a call could hear my speakers on my phone assastance asap PLEASE
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Marie
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Laptop speakers won't work after installing logitech USB speakers

Okay, go to the HP website and download the speaker drivers. It will require a reboot.

Also, try checking the Control Panel Sound Settings if the volume is low from there. This is because increasing the system volume won't work if there is a mute enabled on the speakers themselves.

Also check if the item 'Use This Device (Enable)' is selected. Go to your speaker properties. It is in the dialog box that appears now. Loom at the bottom of it for a drop down menu.

The volume settings are available in the other tabs. Make sure the volume is at 100 and the mute is unchecked.

Please rate this answer. I want to get to a higher level. I am a great contributor to computers in Yahoo! Answers too.
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try to go to controlpanel, and then sounds and check your settings.


good luck
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You may want to try disabling/muting the microphone volume in the volume control. If it doesn't help please post back.
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Try cleaning out the boombox. If you're still having problems then they might be bad speakers. Try replacing the speakers. I think they might need desoldering.
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