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Question about iRiver H10 MP3 Player

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IRiver H10 20GB MP3

Does anyone know how to service / clean the touch scroll strip pad ? I read a comment somewhere that cleaning the internal contacts will resolve problems associated with the non response faulty operation of the scroll pad

Posted by Anonymous on

  • Schouten Dec 01, 2007

    Hi, my 20G H10 got left in the rain, everything works correctly except the touch pad, i unscrewed the player and let it air out. Still won't work, tryng to find a repair an.

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ThaMp3Doctor

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Lcd cleaner

schout - water damage = irreversible

Posted on Jun 26, 2008

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Touch pad does not work

If it stopped working after you dropped it, try this:

Hold the Zen in your hand, and with your thumb, press down on the face board as hard as you can. Use your other hand's finger to scroll up or down on the touch pad. Press down different areas of the face board until you find a spot that, when pressed, causes the touch pad to work. Then, using both of your thumbs, press that spot VERY hard until the touch pad works without pressing.

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Why is my Zen scrolling through options without me touching the Touchpad?

call a priest!
take it apart and clean it and make sure everything is alogned or send in for service
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I clean format. Via Windows explorer. Right click the drive and then format it as FAT32. Once its done, unplug it and open the iriver software. Plug it in and see if that works. Good luck
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Defective Scroll Pad iRiver H10 20Gb

As stated above the 5/6gb units and the 20 gb units use the same scroll bars but they sit on different metal platforms. The platforms are not interchangable. The only way to do it is to remove the old/broken scroll bar from the 20gb metal platform. Then CAREFULY peel the working scroll bar off the 5gb platform be very careful the unit is in multiple layers of plastic and is very FRAGILE. Re attach the working scroll bar to the 20 gb platform and gently plug the little tail into the slot on the motherboard.
OR, buy a working 20 gb scroll bar from ebay. two screws and you're done.
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Iriver H10 Scroll Pad Sticking

My Daughter's iRiver scroll pad must be stuck...it just keeps scrolling. She says nothing happened to it. Never got wet etc. I am going to attempt to open it and see what it looks like. The one post says it is very easy, but gives no information. I called the company and they have no USA service centers at all...so if it is out of warranty you are out of luck. They say they hope to have a repair center soon...but it sounds like a company running out of a garage. Good luck and buy some other brand.
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Scroll bar stuck scrolling down

Yes there are locks on the sides of the player so you'll need something sharp to slide along the sides it will open just be carefull.
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