Frozen MP3 Ok someone posted the same thing already but the solution wasn't a good one..my c140 turns on it goes to the same on and just freezes n says low battery even when the batteries are new. it stays frozen and wont even turn off unless you take the battery out...and when i plug it into the computer nothing pops us..please help

Hi, Some thing problem with its circuit boards, making it working abnormal . Kindly get it repaired at dealer.

try this :)

turn the hold switch on, then off.
then hold down the "Play Button" and the "Middle Button" at the same time, until you see the apple logo on the screen. :)

Download this file:
http://www.sendspace.com/file/0mc3km

This is the firmware update utility for Sanca c140 (c100 series) devices.

There is a howto.txt file included, follow the instructions.I am posting the instructions here for convenience.


1. Download the attached file and save it on the desktop.
(the player should not be attached to the computer at this point)
2. Double click the file to run it.
3. Accept the license agreement.
4. Remove the battery from the mp3 player.
5. Press and hold the center (select) button and connect it to the computer (keep holding the button, this is the firmware update mode).
6. If the New Hardware Wizard appears (now you can let go of the select button), do the following: (if asked, choose not to connect to the internet for updates), then choose to install the device automatically, then follow the prompts to finish the installation.
7. When the wizard comes up, or when the Update button becomes active (whichever happens first), you may release the select button.
8. Click the Update button, and then click OK to the message that comes up.
9. Wait until the upgrade finishes, then unplug the device.
10. Put the battery back in, and turn on the player.
11. Hopefully the update will be performed, then choose English for the language when prompted.
12. Check if the issue is resolved.

1. Download the c100_1.0.005a_FirmwareUtility file and save it on the desktop.
(the player should not be attached to the computer at this point)
2. Double click the file to run it.
3. Accept the license agreement.
4. Remove the battery from the mp3 player.
5. Press and hold the center (select) button and connect it to the computer.
6. If the New Hardware Wizard appears, do the following: (if asked, choose not to connect to the internet for updates), then choose to install the device automatically, then follow the prompts to finish the installation.
7. When the wizard comes up, or when the Update button becomes active (whichever happens first), you may release the select button.
8. Click the Update button, and then click OK to the message that comes up.
9. Wait until the upgrade finishes, then unplug the device.
10. Put the battery back in, and turn on the player.
11. Hopefully the update will be performed, then choose your language prompted.
12. Check if the issue is resolved.

reformat the player it will clear it all up

recovery mode. slide the hold switxh so that is is redish hold record keep holding record and plug into computer.

well this has never happened to me but mine did freeze o all you have t do (this might work) when it is on try holding down the power button for about 20-30 sec and it restarts it. thTS WHAT HAPPENED FOR MINE WHEN IT FROZE FOR THIS PROBLEM IM NOT SURE IF IT WILL WORK but give it a try

For Sansa or Sandisk problems, contact http://www.sansacommunity.com/ This site is dedicated to Sandisk products and can help you. Good Luck

Why does technology make you work for what you already paid good money for? Have you tried going into Recovery Mode? You do this by holding down the Play/Pause button while triggering the Reset button. Once there, you have four options. Try selecting Disk Cleanup and then Reboot. You might need to re-Sync a few things but it's worth a shot. Good luck.

make a prgram can enter to the mp3 player then make a new program for format all things in it.