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Assuming your speaker wires are securely connected, and that you have tried more than 1 or 2 DVD's, access your main menu via your Remote Control and Restore Defaults. If you still cannot get even so much as noise, manually turn your volume control, and ensure that the LED lights follow your turning movement. It has a fairly fancy volume controller, and if the carbon liner witin the physical volume control is cracked, you cannot adjust the volume even if you use your remote.
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