White Screen on GPS after downloading an update from TomTom Home

Steps to Update Tomtom 4EN52 Z1230 GPS Device
Navigate the Update icon on the home screen of your GPS device and choose tomtom home under device management. Once you navigate that tomtom home, you will be redirected to a new screen from where you can download and install the updated version of home.

The usual way to update your TomTom GPS is using the TomTom HOME software that you download and installed on your computer/laptop. Then set up your TomTom account (using the TomTom HOME application) and registered your TomTom device (in that account) on the TomTom webiste
After that, connect your TomTom device to your computer/laptop (using the USB cable). Turn on the TomTom device, and touch the YES icon (on your TomTom screen) if it asks whether you'd like to connect to the computer.
You should be able to see the updates available for your TomTom device (on the TomTom HOME application). Select the updates you want and (download and) install them.
Recently TomTom has stopped providing software/map updates and/or support for certain (older) models of their TomTom GPS. If you see such a notice when you register your TomTom device, your option is to get a newer GPS model (you may even get an offer on the TomTom HOME screen), or you can continue to use your device without updating the software and/or maps until it becomes unhelpful, unreliable, etc.

Hi, I was having trouble too and have found the manual for the 3rd edition online
http://download.tomtom.com/open/manuals/one3rd/refman/TomTom-ONEv3-en-GB.pdf

I'm following these instructions:

Installing TomTom HOME
Install TomTom HOME on your computer in the following way.

• Connect your computer to the Internet and then connect your TomTom ONE to your computer using the USB cable.
• A pop-up window appears. Select Run TomTom HOME. Click OK and follow the on-screen instructions.
• If the pop-up window does not appear, browse to the TomTom device on your computer and run the file named Install TomTom HOME.
• TomTom HOME is also available for download from the TomTom website.
• For more information visit www.tomtom.com/home
• Once installed, TomTom HOME will start automatically whenever you connectyour TomTom to your computer.

Hope this helps, Lynsey

Hello megbert, I own a TomTom also and have had your same problem before. I have listed the procedures from TomTom Home. First try a soft reset (Reset button is located at the bottom of the TomTom device next to where the DC plug plugs in). Make sure your batteries are charged up or the USB is plugged in.

If your device is not starting up properly, follow the steps below: 

1. Soft reset your device. 
   
   
2. If your device still does not start up, then reinstall the TomTom application using HOME. 
   

If you have backed up your TomTom to your computer, then you can reinstall the TomTom application from your backed up data    In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. A reset does not delete any data.

Hello,  I own a TomTom also. I have listed the procedures from TomTom Home and hope this will work. First try a soft reset (Reset button is located at the bottom of the TomTom device next to where the DC plug plugs in). Make sure your batteries are fully charged up or the USB cord is plugged in.

If your device is not starting up properly, follow the steps below: 

1. Soft reset your device. *
   
   
2. If your device still does not start up, then reinstall the TomTom application using HOME. 
   

If you have backed up your TomTom to your computer, then you can reinstall the TomTom application from your backed up data. *    In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. A reset does not delete any data.

http://www.tomtom.com/support/index.php?Language=1&query=red+cross&FID=1898

I fixed this by, restoring a previous saved backup on my TomTom Go 910, then i re-downloaded the updated map from TomTom.com, installed it and then all the Mapshare updates were available. Just a bit of advice, be sure to back up your TomTom, you never know when you'll need it !

I guess you have the same problem I did.... I have a TomTom One 3rd Ed., and after updating it through TomTom Home, every time I turned it on, I got a blank white screen. I would have to reset it every time before I could get it to work right. If this is the same problem...go here to download the fix.
http://www.tomtom.com/support/index.php?FID=8578&Lid=4

I guess you have the same problem I did.... I have a TomTom One 3rd Ed., and after updating it through TomTom Home, every time I turned it on, I got a blank white screen. I would have to reset it every time before I could get it to work right. If this is the same problem...go here to download the fix.
http://www.tomtom.com/support/index.php?FID=8578&Lid=4

press the on button then hold the on button the press the reset button, the screen sould flash white, once this is done connect the tomtom to the pc and turn it on then update it via tomtom home