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Re: Error message says reset PCU correctly
You get this message because the PCU isn't seated properly.
This is a link for the user manual for this printer:
On page 13 shows a diagram that indicates the photoconductor unit on the printer.
Page 60 shows you different error messages, what they mean and how to fix it. It means you have to take out the pcu and reseat it into the printer, it is not in correctly.
Page 29 shows you how to do this. It has pictures of how to take out the pcu and put it in correctly.
I hope you get it fixed.
On my new PCU the little white plastic spring-loaded pin on the front of the unit wasn't popping out like the rest of the PCUs. If you have this problem, with a small blade or tiny screw-driver, pop out either side of the small clip that holds the white pin in place and check that the spring is free to push it out. I was just about to throw the whole printer away but this sorted it!
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Turn the machine off. Open the access door and remove the cyan photoconductor unit. Check the contact pins are straight and undamaged. Gently reinsert the unit. Turn the power back on. If the machine still does not recognise the pcu is inserted it is probably damaged and needs replacing. How many copies/prints has your machine done?
Black drum motor error. These machines are bad about the waste toner building up in the drum unit. You could try and take the auger out of the drum unit(very messy) and clean it out or try replacing the black pcu.