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press the 1st and 4th button on the shortcut menu on the front and press the reset button. This will go through a complete hard reset and deactivate the battery. IT will take your PDA back to factory default mode. It saves you a lot of trouble. GOOD luck. If my explaining it to you didnt help then google "complete reset pda ipaq 1710". :)
If you've backed up your PDA, I'd strongly suggest trying a hard reset.
This has happened before to one of my RZ1710 pda's. The only solution was to hard reset it.
This can be done by pressing the two extreme left and right buttons (The Calander, and Home button) and the reset button on the bottom of your iPaq with the stylus.