Can anyone please help I am not able to use my scanner error 155,0,0 cannot communicate with scanner or scanner may not be truned on or cable may disconnected - none of the above and I have tried uninstalling and reinstalling but still the same???
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OK,you indicated COM1 serial port is working on the a Cipher scanner 711. Please check the communication setting on the Cipher scanner 711. The most popular setting are AUTO BAUD RATE or 9600 bps8 bitsN for no parity check and 1 for check bit. Short for as 9600 8 N 1 ===== Check the setting on the Cipher scanner 711 communication speed and make set the Cipherlab scanner 8001 to the same rate. MAKE SURE YOU RE-BOOT the Cipherlab scanner 8001 before re-try. Please keep me up to date on the fix via email.
Go to this link and type "cannot communicate with scanner" in the search box. Click Search. Then select the "ERROR: Cannot communicate with scanner" link. You will see several things to try to correct your problem. Usually, this error shows up if there is another USB device connected which prevents the computer from "seeing" the scanner, even though it can print without problem. So do try to disconnect any other USB device (except mouse or keyboard) and reboot the system.