Question about Compaq Presario Laptop

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Compaq C504US notebook PC

I own a Compaq Presario C504US notebook PC, and have a Lexmark 5200 Printer. I cannot seem to print anything. This notebook does not recognize the printer. Please help. Thanks.

Posted by miriam gonzalez on

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Hi, What exactly happens when you plug in the USB cable into laptop and turn on the printer? Does any window pop up that says "New hardware found?" Or if you check in the device manager list, is there a yellow question mark in there anwhere. To check for this question mark, -Right click on My Computer -Select Hardware -Click on Device Manager In this window is where the yellow question mark would be. If there is one, this means that your laptop does recognize the printer but have not installed the driver cd as yet. However, the CD that comes with the printer is not for Windows Vista. To get the drivers for vista you have to go to the drivers and downloads page of http://www.lexmark.com website and download the vista driver. If none of the above happens and this does not work then it might be another problem. Let me know what happens. Lolita

Posted on May 12, 2007

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