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Motorola c290 phone problems

I have 2 problems with my motorola c290 phone that have baffled sprint. 1. the phone when turned on for long periods of time and when it goes to sleep and someone tries to call you, they can hear a phone ring on there end but you phone does not ring, even though the ringer is on. 2.when you power down the phone and then someone tries to call you, you will hear the phone ring at the other end instead of the phone going right to voice mail. also when you would power it up you get the opposite, the phone then goes right to voice mail and does not ring. please advise

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First, try going to motorola.com and downloading their software upgrade. (this is free by the way). You'll just need to connect your phone to the computer with the proper data cable and run the software. This program will do the rest.

Posted on May 13, 2007

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