The wireless keyboard works but the wireless mouse doesn't. It doesn't seem any ps/2 mice can work. It happened suddenly after rebooting my Windows XP home edition. I tried a mouse in the ps/2 port and it didn't work either. I finally resorted to using a USB mouse. The key board still works. I tried to see if the system picks up on the ps/2 mouse when plugged in and it doesn't. The USB mouse is detected. Can I get that wireless mouse to finally work? The battery in the mouse is still good. Indicator on the transmitter and receiver indictates the mouse is transmitting and receiving.
Allan.
My hp wireless mouse stopped working. The batteries are good. I have Windows Vista, since I bought this mouse it worked perfect until few hours ago.. it just stopped working all of a sudden. What can I do? Thanks in advance.My hp wireless mouse stopped working. The batteries are good. I have Windows Vista, since I bought this mouse it worked perfect until few hours ago.. it just stopped working all of a sudden. What can I do? Thanks in advance.
AnonymousJan 26, 2009
i have the same problem my mouse and keyboard dont work both wireless the light is shining n the usb and the batteries are good.i have the same problem my mouse and keyboard dont work both wireless the light is shining n the usb and the batteries are good.
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In device manager uninstall device then at to where pcs name is right click and scan for software changes.this will work but may happen with every reboot.
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Please add more information to get specific assistance. Are these wireless devices? If wired, do they use USB or PS/2 connections.
For wireless devices, try replacing the batteries and resynching to the receiver. (You may want to check putting the receiver in different USB ports.)
For wired devices, disconnect and reconnect. For PS/2 devices, you will need to restart the computer to check if the devices work. For USB devices, try connecting to different USB ports.
Next step, try using a different keyboard and mouse (that work on another computer (stick to USB or PS/2 to match the current pair)). Try a wired set if the problem is with a wireless pair. If those work, continue diagnostics on the wireless keyboard and mouse. Check if the mouse and keyboard work on another computer. If they don't work with another computer, replace them.
If another USB keyboard and mouse pair don't work in any port, your USB ports may have failed. Check if even one port works enough to access the Device Manager. (Start > Control Panel > Hardware and Sound > Device Manager (Win7); similar directions in other versions of Windows) Check for a problem with the drivers (For USB ports, scroll down to the USB drivers and look for a triangle with a yellow exclamation point or red x). Try to update the driver or roll it back. If that doesn't help and one USB port works, a USB hub may solve the problem.
Otherwise if the USB or PS/2 ports do not work with any devices and the driver fix doesn't work, then I'd suspect a problem with the ports on the motherboard. Replace the motherboard/computer.
Hi,
You should always safely shut down and turn off your computer before plugging or unplugging the mouse from the PS/2 mouse port. If you do not safely turn off your computer, you may damage the mouse port, the mouse, or both.
Your Labtec mouse should detect and function by simply connecting it to the computer´s PS/2 mouse port or USB port. If you have 3 Button Labtec Mouse (M/N: M-CAC64), your mouse will work in the PS/2 and serial port with the supplied adaptor. If you are using the 3 Button Labtec mouse, we recommend using the PS/2 port. To determine the model number of your device, turn it upside down and look at the label. Model numbers are indicated by "M/N:". This will help you determine what system ports your Labtec mouse can be connected to.
Its not the problem with the keyboard or the mouse it seems that you need the full system scan.. of if you have wired keyboard and mouse connect them to the computer and check using them with the same browsers ... which will determine where the problem is ?
if the wireless keyboard and mouse are working fine then need to update the drivers or there is some problem Hack / Virus scan (not sure) but don't worry it could be a magnetic effect of speakers or monitor you have to check them out
Is this wireless? If so you probably need to re-sync. If not. check the connections (again) and do a hard boot. (power button on the machine). I know for sure this happens with a ps/2 mouse, not really so much with a keyboard.
Yes and no... "Wireless enabled" means you do not need a separate adapter to connect to a wireless NETWORK or computer, not a peripheral device.
I assume the two connectors are PS/2- plugs - one pink, the other one green. What you need is a PS/2- -to-USB adapter that should have come with your keyboard. PS/2-in, USB-out, either with or without the cables (see picture)
Try typing randomly all over the keyboard for a minute to discharge the capacitors. Then press the connect button on the underside of the keyboard and see if that works. Let me know how it goes..
Normal
0
Press the Receiver button (and the lights will start
flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT
button on the back of the board to connect the keyboard to the
receiver.
I bought the same combo from a parts house. The guy told me the mouse didn't work but didn't know why. I had the same problem. When I inspected the mouse closely, I found that the connect button on the bottom of the mouse had stuck underneath the housing...basically in the "connect position". When I freed it, the mouse worked and still works just fine. Hope this helps
My hp wireless mouse stopped working. The batteries are good. I have Windows Vista, since I bought this mouse it worked perfect until few hours ago.. it just stopped working all of a sudden. What can I do? Thanks in advance.
i have the same problem my mouse and keyboard dont work both wireless the light is shining n the usb and the batteries are good.
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