This camera seemed to be working fine one minute, then compeltely quit the next. The camera still comes on as normal. The screen to display subject you are taking picture of is blank. All the settings and information are on the screen. no picture is taken when the button is pushed. This camera has not been abused or dropped.
Please see the Canon Web SIte Service section for this camera. Ours is doing the same thing. Do you live in a hot environment? The CCD (image sensor) on some of these stops sending signals when it has been exposed to a hot and humid environment. -sb
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A stuck shutter is another common failure mode for digital cameras. The symptoms of a stuck or "sticky" shutter are very similar to CCD image sensor failure. The camera may take black pictures (for shutter stuck closed), or the pictures may be very bright and overexposed, especially when taken outdoors (for shutter stuck open).
To confirm a stuck shutter, put the camera in any mode other than "Auto", and turn the flash OFF (you don't want to blind yourself for the next step). Next look down the lens and take a picture. You should see a tiny flicker in the center of the lens as the shutter opens and closes. If no movement is seen, then you likely have a stuck shutter. If so, please see this link for further info and a simple fix that may help.
Hi Jeanice21, I just posted the same problem a few minutes ago with my SD400. I followed a few steps of the suggested solutions and here's what worked for me.
1) take apart the front and back by unscrewing the six screws holding the camera together 2) on the left of the flash, there are two little retangular holes with grooved dials in them 3) using a little flat head screwdriver, push up or down to turn the grooves while power up in the movie or capture mode 4) the lens retracted at this point and my camera started working again. Good luck!
Oh my gosh this really works! Our screen went white, we hadn't dropped it or anything. The camera still worked fine but we just couldn't see what we were taking a picture of. We tried this solution and now we can see the picture through the screen perfectly. THANKS for posting this!
It seems that the lense element which mooves while zooming the camera is stucked. normally this happens when the camera suffers a heavy jery, may be by dropping the camera. Resulting into disalingment of the lense assambly. You will need the help of repair shop to solve the problem.
Are those NiMH batteries? Have you tried resetting the camera? If no standard way, just take out batteries for a few minutes, the more the merrier, let the tension build, and replace them.
Try tapping on the lens area, it might loose something up.
Best I can do, know it aint much ;]