The cd drive keeps opening and closing on its own - first it wouln't open i pried it open and then it wouldn't close everytime we closed it manually it would reopen - now it's opening and closing on its own
You never should have pried it open. Only use the manual eject pin-hole with a paperclip. Noe it seems the drive tray is damaged and will not close properly so it is constantly opening and closing trying to find home. The drive will need replaced.
It is unlikely it can be fixed without having the drive replaced, however it sounds like it had already been broken prior to you manually ejecting the tray. The optical drive is easily removed on your system (see here). A new drive from Dell is $110. You may also check Ebay for a used or refurb. unit.
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Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
Upper Filters
Lower Filters
Upper Filters.bak
Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps
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that's what i meant when i said pried it open...after searching for solutions, i think i pushed too hard into the pin-hole. is that fixable
I have a HP pavilion and i just turned it on today and the dvd/cd drive keeps on opening and closing for no reason but it only opens part way?
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