Question about Dell Wireless Keyboard Optical Mouse w0147

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Dell Wireless Mouse does not track and skips

My Dell wireless mouse has developed a problem in that it does not track and skips so much that I have had to resort to using my old Logitech USB mouse. The Dell wireless has brand new fresh batteries and is being used on the same "optical friendly" surface that I have always used and no new wireless devices have been installed. I did not see anything on the computer control panel that would help me. Is this thing just simply being repair or is there something else that I could try? Thanks!

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  • 1970 Dec 16, 2007

    My Dell wireless mouse is not tracking. I am using the same mouse pad and have reset it and have replaced the batteries twice.

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2 Answers

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Your cursor is drifting when you - yes you - are inline (between the mouse and the Bluetooth receiver). Keep your body (hands, arms, legs, etc.) out of this transmission path and it will work fine. Your body has capacitance and this screws up the signal. Is this a poor system? You bet ya. I want to send mine back to Dell and tell them where to put it.

Posted on Nov 08, 2008

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Could be radio interference. I tracked my similar mouse problem down to emissions from the ethernet adapter that connects over the house mains wiring.

Posted on May 04, 2008

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Posted on Jan 02, 2017

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1 Answer

I have a wireless logitech mouse M/N RBS111. DOES IT WORK WITH RECEIVER NC-U0010?


well first is the battery
wireless needs a battery on the MOUSE end.
and the 2 parts, mouse and the (usb receiver, must match)
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C-BS35 did you read the Logitech web site, first, to see if this old mouse is 10 supported?'
I looked for you and they have no legacy mouse suport there.
this mouse is OLD real old why use OLD relic mouse.?
HOPE?
ok , turn on your unstated PC
run w10 connected to the INTERNET (if not its hopeless)
with fresh batteries, plug in the mouse and USB device
windows (PnP) pops the screen or shows the USB ICON busy
this is the PnP engine looking for a driver for you new mouse
plug and play.

did you ask MS for support on this mouse on their forum?
many devices are NOT supported in W10 , vast devices.
old stuff that the maker no longer supports..

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Clicking issues on logitech wireless mouse


  • 1 Use the mouse on the same side of the computer where the Logitech USB transmitter is attached so there is a clear signal between the transmitter and the mouse.
  • 2 Check the USB transmitter that comes with the Logitech mouse to be sure it is correctly plugged into the computer. The red LED should be illuminated on the transmitter if it is connected properly. If not, the signal cannot reach the wireless mouse.
  • 3 Turn the mouse upside down to check the on/off switch. Be sure it is switched on.

  • 4 Check the battery compartment by sliding the top housing off the mouse to confirm the rechargeable batteries are installed correctly.
  • 5 Charge the batteries if the mouse LED does not illuminate. The charger cord plugs into the front end of the mouse and the other end connects to a free USB port on the computer.
  • 6 Clean the desk surface or other flat area if the mouse is not tracking. The problem could be dirt or grease interfering with the tracking ability of the device.
  • 7 Open the Logitech software called SetPoint, which manages the mouse, to troubleshoot button functions. Open the program by double-clicking SetPoint from the list of software on the computer, then click "Mouse Settings." Click the "My Mouse" tab and check (or uncheck) all the task boxes that are desired for operating different mouse functions, then click "Apply" and "OK."
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    The wireless keyboard and mouse are not working.


    • Check to ensure that the wireless receiver is plugged into your computer. Press the "Connect" button on the bottom of the receiver to attempt reconnecting your mouse and keyboard to the computer. If your mouse and keyboard use Bluetooth, ensure that your computer's Bluetooth is active and detects the mouse and keyboard.
    • Check to see if the keyboard and mouse are turned on. If the power indicator lights on the keyboard and mouse are not green, press the "Power" button to turn the keyboard and mouse on.
    • Check the batteries of the mouse and keyboard. If the batteries are dead, replace them with fresh batteries and reconnect the mouse and keyboard to the computer by pressing the "Connect" button on the bottom of the wireless receiver attached to the computer. If your mouse and keyboard use rechargeable batteries, let the batteries recharge before using the device again.
    • Uninstall and reinstall your wireless keyboard and mouse drivers. Sometimes, the Logitech drivers are at fault for a bad connection. Use the Control Panel to uninstall the old drivers, then visit the Logitech website and install the latest drivers for your keyboard and mouse.
    • Search the Logitech Support Database. If your keyboard and mouse are still failing to function properly, visit the Logitech Support website and browse the support page for your product for specific solutions.

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    If the mouse is freezing up though the batteries are fully charged, here's what you need to do:

    1. Try to use different batteries just to make sure that it's not a power issue.
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    4. Make sure that there's no cordless phone, cell phone and other wireless devices that might interfere the wireless signal.

    The Logitech wireless mouse is running on 2.4MHz frequency, same frequency as the other wireless devices. Any wireless device might cause the mouse to freeze.

    If same problem occur, then it's a hardware problem. Contact Logitech and RMA the mouse.

    Thank you and good luck!

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    hi
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    Wireless mouse does not work after changing batteries.it always has in the past The Dell computer and mouse is probably 8 years old but has always worked.


    Try moving the mouse receivers usb plug in to another port. Unplug any new devices and restart computer. Then replug in any new usb devices.
    If still not working.......
    Look at Office Depot and other office stores for a replacement wireless mouse. I have seen them as low a $9.99 on up. You might even want to upgrade and get a wireless mouse and keyboard set.

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    Where/how do I install the Logitech receiver to get the Logitech wirelless mouse and the wireless keyboard to operate. Where does the green circular mouse plug to on a Dell Vostro CPU?


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    violets are for keyboards. greens are for mice.
    if it's usb type, plug it to any available USB port. it will be plug and play.

    for wireless keyboard and mouse, you need to place the receiver away from any metallic objects so as to lengthen it's range and sensitivity.

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    My dell wireless mouse works intermittingly. Starts skipping and then works for a while. Changed battery and cleaned mousepad no improvement.


    At the back of the Mouse, there will be small flushed 'reset' button. Press that. It resets and reconfigures the connection.

    Have a nice day :)

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