Red light on reader/writer box comes on when I insert the programmable card
I have been sewing along fine for the last 4 months, but a couple of weeks ago, I noticed the red light on the reader/writer box coming on when I insert the card to burn a design. It only happens occasionally. When this happens, writing the design to the card seems to work fine, and is verified by reading the design back, but when I plug the card into my Viking Rose, the design is all messed up.
Last night, I got this a couple of times when trying to write: "Cannot write to card."
My question is: Do yall think I need a new card... or a new reader/ writer, or GOD FORBID it is problem with the Rose.
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I'm afraid you're out of luck. I was in the same boat, wanting to install the Magic Box on another computer ... but the company is out of business, and you need an access code when installing the software. You may know this by now, since it looks like you posted the question a couple months ago. However, I found out there is a way to upgrade your 330 so you will not need the Magic Box! If you are interested in the information, I'm happy to share. I don't know how this forum works, whether you can contact me back to ask for details?? I see 2 other posts with the same type of question, so I'm posting the same response on all 3.
The dongle is only available with the software when you buy it. The dongle alone doesn't run the reader/writer box. The dongle is the code key for the software that allows you to send designs to the reader/writer. So purchasing new software (which also gets you the new dongle) is what you'll need to do if you want to send designs to the programmable card. Another issue you may have is that the older reader /writer box that uses a parallel port hook up, doesn't work with the new software. So if you have an old reader /writer, you'll also need a new usb reader / writer box. The new reader / writer also comes with a new programmable card.
You have to have the Husqvarna Viking Software installed on your computer for it to work. The first version of the software is called 4D embroidery and sells for around $400. You can see features of it on their web site.
You need a a Reader/Writer box with a blank Janome memory card (PCMCIA) and Cusomizer software. With that you can move your downloaded .sew designs into Customizer and on to the card via the Reader/Writer box provied that they are within the allowable size constraints.