It is suggested to
review the steps outlined on the following HP 920 support pages, including
printhead removal/printer cleaning and service station cleaning. It is
suggested you refer to printer manufacturer instructions first as the Inkjet411
procedures are provided for general guidance purposes only. A dirty service
station can cause poor image quality and/or ink cross-contamination between
different colors, and possibly the Ink System Failed message:
http://inkjet411.retailinkjet.com/?page_id=1495
Remove, clean and reinstall PRINTHEAD. For more
information please visit:
http://inkjet411.retailinkjet.com/?page_id=856
Worst case scenario the PRINTHEAD may simply be electrically
damaged or at end-of-life (typically fails between 3,000 and 5,000 printed
pages) and may require replacement, usually accompanied by error messages like Incompatible
Printhead or Ink Delivery/System Failure. NOTE: The PRINTHEAD will eventually
fail in time. For more information on the how the PRINTHEAD works, watch the
video here: http://inkjet411.retailinkjet.com/?page_id=1983
To verify Printhead performance, run the Tap 41
diagnostic test, (Pen Status: Pen OK).....for printer model instructions please
visit:
http://www.Inkjet411.com
Not sure exactlly what you mean but you may want to check the ink and the printer heads by doing the following checks:
More than likely your running out of ink. Check the ink levels first.
If you have Windows 7 you can check this by clicking on the "Start" button at the bottom of the screen, click on the "HP" folder and click on "HP Solutions Center". A graft will come up showing you the printer cartridges levels. Click on the small graft chart at the top right of the screen and the graft will enlage and show you exactly the staus of the ink levels. Click "Print" at the bottom of the screen and it'll run a print test. All 4 cartridges need to be above the "Low" level. It only takes one of them to mess up the print.
If you've got plenty of ink try cleaning the printer head by:
Click "Setup" (just below and left of the LED screen) on the printer.
Scroll the Led screen to "6. Tools". Hit "OK"
Now scroll to "2. Clean printhead". Hit "OK".
This should do it..
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