My HP PSC 1210 is not printing. It shows an "E" continuosly in the Copies window.
When I press the "On/Resume" button, the machine does not turn off, it stays on. I have to unplug the printer to turn it off. When I plug it back up, nothing's changed. It just stays on with that "E" showing continuosly doing nothing.
The orange amber "Check Print Cartridge" light continously flashes, even though I replaced both the old black & white and color cartridges with new ones. That was always flashing with the old cartridges, so that's why I changed
them with new ones to no avail. The light still flashes.
Can you help me out? I do not know what to do.
My first quesiton to you would be:
What version of windows are you using. If you are using Windows Vista you will need to go to the HP Site and download the new updated drivers for the new OS.
Second Question :
Are you using genuine HP printer catriges?
If so make sure the contact point where the catrigr and the printer meet are clean and free of dust.
Try re seating the cartriges and re calibrating th printer.
I checked with HP online tech support and they backed me on this.
If you have any more trouble feel free to email me :
Have a great day.
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Press the sequence of front panel buttons below to start the print cartridge alignment process.
button-press sequence must be completed within ten seconds. It might
take several tries to complete the sequence within ten seconds.
Press and hold
Check Print Cartridge
lights begin to blink simultaneously, release both buttons.
Color Start Copy
The alignment page will begin printing.
If the alignment page does not print, repeat the button-press sequence in this step.
When the alignment page has printed, place the page face down on the scanner glass and press
The alignment is complete when the
light stops blinking.
Please check the printer status at control panel printer properties if it is offline or ready. Restart your computer if necessary, you will notice all pending jobs will be printed as long as there is no problem with the connections of cables and drivers. Note: Do not cancel printing jobs in the middle of sending data mode to printer or queing instead you have to remove all papers on tray and wait for the error "paper out or empty" then there click Cancel. Hopes this helps.