Question about Samsung SPP4231 42 in. EDTV-Ready Plasma Television

1 Answer

Color Problem with Samsung SPP4231 42 in.

I've had a Samsung SPP4231 42 in. for a little more than 2 years and the warranty has thus expired. Last week, the image became kind of rosy all over, the red being no longer red but closer to orange. My many attempts to fix it with the remote control lead to no success.Before I call Samsung to get the name of their local repairman (or repair woman), and possibly pay alarge amount to get it fixed, I was wondering whether anybodyelse has had that problem. While we can adjust the Color Tone feature, for some reason, the "Color Control" feature seems to have been factory set and cannot be dealt with by the customer. It appears in pale letters in the listing and we cannot stop on it while going over the list of adjustable features that all appear in bold. Would much appreciate suggestions as to how to fix it.Thanks.

Posted by on

  • Yves Joly May 21, 2007

    I have a DVI connection from the cable box. I have a component video connection to the DVD. The same problem occurs with either one. I've checked and redone these connections and the picture stays the same. As to the Color Control, while I am not able to click on it, I can adjust the Contrast, Brigtness, Sharpness , Color and Tint though the Picture Custom Mode. I've done all adjutments possible through the zero to 100 range offered and the problem does not go away.

    I guess I really have to call a repairman.

  • Yves Joly Jul 29, 2007

    I had a Samsung authorized technician pick up the TV set. He reported that the green color was totally gone and that a new main PCB had to be installed. That main PCB would cost around $500 and with the installation and house call, the bill would be close to $1000.

    I refused to pay that much for the repair, given that brand new EDTV nowadays would cost about that price and an HDTV not that much more.So, I am watching my Samsung Plasma without the green color. For instance, football fields look brownish.

    I went to Samsung to get some relief given that the complete loss of one color and the replacement of the main PCB are exceptional occurences afte a little mor ethan 2-year use, but they insist that the warranty has expired and that they will not do anything for me.

    Any idea how to have a main PCB replaced at a cheaper price?

×

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 77 Answers

I have a couple of thoughts. One check your signal are you using a HD cable box with component video? If so if one of those cable is loose you can loose a portion of your color causing a dominant color. look at your DVD is it the same? The color setting is probably greyed out due to another setting in the customer menu probably not a factory setting. Look for preset picture modes like "movie" or "sports" something like that you may have to change that to "user" or "Preference" to gain acce3s to the color setting menu. Does the picture look pixelated in certain spots especially aroun the dicoloration? If so you may have a Y sustain problem and probably need a pro.

Posted on May 11, 2007

Ad

1 Suggested Answer

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

Tip

How To Replace the Color Wheel in Your Samsung DLP Television and Save $400


I’ve got one of the early models of the Samsung 43′ DLP Television sets. We’ve been through a lot together, but it’s just a fantastic picture. I love it.
Thankfully, I purchased the extended warranty for 4 years, because I’ve been through 3 lamps. However, as always, something went wrong after the warranty expired. It started a few months ago, a buzzing sound. It started out pretty soft, like someone was holding a very thin wire in the blades of a running fan. As weeks passed, that sound increased, and finally it became an all-out scream (just in time for the World Cup). Inside this television are only two moving parts that could cause that sound, the cooling fan and the color wheel. I know about the color wheel because I’ve seen it talked about over and over again on the Internet. I think the service guy may have mentioned it once or twice when he was here replacing the lamp. With all that mention, clearly this thing has issues. And, I can see the fan, and it doesn’t spin at the same time that this sound is produced.
samsung-color-wheel.jpgWhat’s a color wheel? I’m not sure exactly it’s purpose, but it has a small motor and it spins at about 9000 RPM. The older model Samsung televisions are plagued with the problem where the bearings in this little motor go and starts to sound like a banshee, or at least what I imagine a screaming banshee to sound like. Anyway, it’s pretty bad.


It needed to be replaced. There was no longer any putting it off. I happened to mention it to a BestBuy sales-kid and asked him where I should have it fixed. He said I could just call a local Samsung authorized repair shop, or “you could just repair it yourself.” The words echoed in my mind. I never considered that possibility and I dreaded the thought of my television being picked up or dropped off and gone for weeks. When I got home, I went online and found a few forums where guys shared that they successfully replaced their own color wheels and that it wasn’t that difficult. Say no more…
If you have the same problem and are thinking about fixing it yourself, it really isn’t that difficult. If you’ve ever taken your PC apart, this is not much different… The process involves about 20 screws, 5 or 6 cables to unplug, and of course put it all back. The toughest part about these projects is knowing what to take out and where to look for the part you’re replacing. The first time, I took out quite a bit more screws and cables than necessary. I did it again to write this article and now you don’t need to think about all that.

this will be continued in next TIP

on Mar 30, 2008 | Samsung DLP HL-P5663W 56" TV

1 Answer

I have a Samsung Star touchscreen phone. I've had no problem since the last two years.But now,whenever i select the option 'Images' to view them, instead of opening the images, the phone r


Are you saving your pictures to the phone's built in memory or to the removable flash card?

I would recommend shutting your phone off (hold the power button down for 7 seconds), reseating your flash card, then powering it back up.

Mar 12, 2012 | Samsung Star Cell Phones

1 Answer

My laptop was one year old last december. my battery stopped charging the same week it became one year and the guarantee expired. having no exta time, i took the laptop to the store 5 days after...


I would strongly suggest the good old battery 'hard reset'...

1.) Turn off laptop
2.) Unplug it from power supply
3.) Hold down the power button for a minute
4.) Plug it back into the power supply
5.) Power it on and wait to see if the battery icon is showing up and charging

This has resolved a few of these ghost battery issues on some of my clients laptops! If that fails, please provide the exact model number of the Gateway laptop and which operating system you're using and we'll see if we can't find another fix.

Hope this helps,
Joe

Apr 17, 2011 | Gateway Computers & Internet

1 Answer

ENGINE REBUILD WARRANTY???


Sorry, most warranties only cover original repair and no warranty repairs after that. In other words warranty doesn't get a new start date. This is not what you want to hear but as I am in the industry that is the usual wayit operates... Unless you can talk them into extending another year or two....

Sep 09, 2009 | 1997 Ford Thunderbird LX

1 Answer

Dell LCD Monitor Pictures, Dark Colors Course, Fuzzy, Pixelly


You might find a BACKLIGHT FLUORESCENT BULB on eBay.

Jul 04, 2009 | Dell E173FP 17" LCD Monitor

1 Answer

2004 Chrysler Crossfire


I have no idea if this is a common fault with the model of car that you have. I would check this out. It is obvious at this point the necessary parts will have to be replaced to fix the fault. The parts used in the steering system and the labour to do the service work can be very expensive.

I would find a reliable private garage that works on the model type of your car to have another opinion and estimate.


Jerry G.

Nov 21, 2008 | 2004 Chrysler Crossfire

2 Answers

Lose picture became dark


look to solve this problemthree suggestions 1st check cables if they r properly connected 2nd check mak sure that its ont he right channel 3rd last if my fist two steps didnt work call tech support

Jul 23, 2008 | Samsung LNT3242H Television

2 Answers

Blue glow


Warranty comes from name brand on set contact them immediately.

Dec 05, 2007 | Samsung PS42P2S 42 in. Plasma Television

1 Answer

SYNTAX OLEVIA MODEL# LT37HVS LCD


My LT37HVS was purchased in 2006 and the LCD light engine "blew" with a loud noise and only displays super dim picture-in-picture component feeds.

Need service for a quote. HELP!

Nov 17, 2007 | Hitachi 65S500 65" HDTV-Ready Rear...

Not finding what you are looking for?
Samsung SPP4231 42 in. EDTV-Ready Plasma Television Logo

Related Topics:

184 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Televison & Video Experts

The Knight
The Knight

Level 3 Expert

76177 Answers

Jerry Greenberg
Jerry Greenberg

Level 3 Expert

1691 Answers

Ekse

Level 3 Expert

13434 Answers

Are you a Samsung Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...