Poor print quality

Canon is always bettee than xerox in print/ copy quality

Try making a copy on your machine and see what the copy looks like.
What are you sending,??? if its a second carbon copy of something...remember what you see is what you get...if the original is poor quality the receiver will get poor quality. You can darken the image slightly...refer to your operators manual.

I will look it up in the morning, I don't have that information with me at the moment, But there is a scanner calibration you can do to correct it.
You have to enter some codes and simply run white paper through the scanner to reset the values. But off hand I can't remember the exact numbers. I will get look them up and send it on here.
It is not hard to do at all. Will take about 2 or 3 minutes.

you can downlaod the driver form this link
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=390320&lang=en&cc=us&taskId=135&prodSeriesId=390314&prodTypeId=18972

If the output quality has improved greatly, you may have selected the "High" quality instead of "Normal". The front panel should give you a clue as to how to adjust.

Make sure the rollers that pull the paper through are clean and that the glass is also clean. Clean the rollers with a cloth dampened with alcohol.

Printing quality on this printers is great, yet there are some trouble with older printheads.

You should follow this in order to fix the problem:
- Remove both ink cartridges
- Remove printhead (press release button on the inner left corner of the printhead, above where the black ink cartridge goes)
- Close the cover and wait until it tells you that the printhead is missing. When it does, open the cover again and place the printhead inside (put it in and press towards the back of the printer, make sure it makes a loud snap).
- place both ink cartridges in
If the printer says "press start to copy", press the menu button and select calibrate printer, and then select "print calibration sheet".
If it just tells you that there is a new printhead detected and calibration is requiered, follow the instructions it will give you.

Once you calibrate the printer,
- Press menu, scroll down to "clean printhead" and select "deep clean"

Once that is completed, go ahead and print.

If it is still not working, you got a defective printhead and you need to replace it.
You will need to go to kodak.com/go/itg for additionl troubleshooting and the replacing of your printhead, or you should just call 1 800 421 6699 and have then replace the printhead for you. This is free of charge.

Hav you replaced with original cartridges or 3rd party/refilled ones? This is a common problem when using generic/refilled cartridges. Let me know that first..

When you say poor quality, do you mean faded printouts, or broken print? Kindly explain in detail, so I can assist you further.

If you can copy ok you have effectively ruled out your machine as you have used both the scanning and printing mechanism of the machine.

It will probably be the fax on the other end as if it sends a poor quality page that's all your machine can receive, a poor line can also cause problems if it is from multiple faxes. If so have your provider check the line (you probably hear static on the line).

turn off overseas mode