IT REALLY WORKSSSSSSSSSSSSSSSSS I have the EXACT same problem and my device is stuck in MSD. Which two files are you talking about? My sandisk support rep did not send me any attachment. Thank you for contacting SanDisk Technical Support. We should be able to fix your player. Disconnect the player from the computer if it is connected. Please copy and paste the following link into your web browser address bar, and then click Go or hit your Enter key. When prompted, choose the option to Save the file to your Desktop. http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe Once you have downloaded the file, please follow these instructions. 1) Double click on My Computer so that you can see it on your screen. 2) Turn the player off. 3) On the top of the player is a Hold switch, move it to the right (toward the headphone jack) so you see Orange. 4) On the left hand side of the player is a Record button, press and hold it while connecting the player to the computer. Continue holding the Record button until you see a new icon under My Computer called 16MB FORMAT. Once you see that icon you may release the Record button. 5) Double click the file you downloaded earlier and run it. Follow all of the on-screen instructions, and when you get to the prompt where it asks you whether you would like to Format it, choose Yes. Once it is done, click Finish. 6) Disconnect the player and look at the screen. Several things will be displayed, and when you see Key Lock, System Shutdown, move the Hold switch on the top back to the left. 7) Turn the player on and watch the screen. If you see a Refresh Database Fail error, you will need to follow steps 1-7 again until you do not get the error. If it does not work the first time, it could take up to 3 times for it to work. someone gaveit to me i tried everything thisworks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
THANK YOUUUUUUUUUUUUUU SO MUCH SOCKER THIS HELPED MY SANSA GO FROM STOCK ON THE REFRESH DATABASE SCREEN BACK TO NORMAL. THANKS SOOOOOOOOOOOOOO MUCH THIS IS THE THIRD SANSA I HAVE GOTTEN AND THEY ALL MESS UP :( I WAS BEGINING TO THINK IT WAS ME. THANK YOU
Thanks a lo!!!!!!!!!!
it works:-)
Yooo thanks a millie
Thanx man, i thought it would never ever work again:d
Thanks!!
it really works
why did i had the problem?
virus?
thanks again!
This helped but it only works or lights up when its on the plug in
HELP
My sansa electrocuted my ***** buzzz ouch **** did it again
OmG.....thanks so freaking much...it works....=)
Thank you so much this solution was the best and quick
Thank you so much!!! I can not even begin to tell you how happy this makes me. I received my E250 as a gift and the damn thing was already messed up when I got it. THANK YOU!!!!
I had the ploblem, had is the word not no more thanks...
Does this exist for the c200?
Dude, you are a saint. thanks
My screen cracked and I don't know what to do!
2,430 views
Usually answered in minutes!
hey thanks for trying now it says that "Load main image faild switch to recovery mode" and every time i do that it says it again please help me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I have e280 Sansa which won't enables me to add or delete songs. Its the old same songs that i had.I cant even do usb steps that y'all posted
when i run the program that you said to run it after i click next twice it says error finding version details
I did what SOCKER said and it worked !!!! Thanks
my sansa is froze and i dont kno how to un freeze it
does tat procedure re-formats my player?????
×