Question about Nuance PaperPort 12

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When I try to scan, the scanner setup window will not open and nothing will scan

Posted by Duffy on

  • Duffy Oct 29, 2012

    Thank you for your help!

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1 Answer

aditya19818

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  • 57 Answers

First reinstall operating system

and after it install scanner setup if scanner setup not run
then
downlode another setup and install it


problem will solve

Posted on Oct 25, 2012

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1helpful
2answers

How to get scanner to attach to e mail

Operate the scanner from the computer not the printer.
Have you loaded the MP Navigator progam from the cd supplied with the printer?
If not, do that first and then follow the steps below.
Double click MP Navigator icon on desktop.
Choose "custom scan with one click "
Save to pc. (" attach to email "only works on windows mail)
Open saved location and rename.
Write your email & click on insert drop down box
Click on "pictures inline "
Open pictures.
Open MP Navigator folder
Choose scanned item by name
Click on open box
Scan will appear under the text in your email.
0helpful
1answer

How to get windows to see the scanner every time.

Buy and install the 'Viewscan" scanner driver utility.
Then: Found that for windows to reliably see the scanner start windows, go to device manager, turn the scanner on and as it goes through its setup, right mouse click and select "scan for new devices" Windows 7 will now see the scanner right away.
0helpful
1answer

Cannot scan two sided

Open the Scan Validation Tool. Select TWAIN / KODAK i2000 Scanner. Click the setup button (top left icon). Highlight Default. Towards the bottom left of this window, you should see a drop down box under "Input Document Is:", click the drop down box and ensure "Two Sided" is selected. If you are using some other third party software to scan and still having issues with scanning two-sided - you are on your own!
0helpful
1answer

My scan button does nothing. How can I scan?

Hello,

When you press the "scan" button on the lexmark, the scanner is trying to connect to a specific software program that in this case you may not have installed.

You will want to try to test the scanner driver directly.
For windows XP and Vista, try the following.

1. Open your start menu
2. Select Control Panel
3. Select "scanners and cameras"
NOTE: for windows Vista, make sure you are in "classic view" to see scanners and cameras.
4. Check whether there is the lexmark listed in this window.

For windows 7, you will need to do something a little different.

1. Open your start menu
2. go to All programs
3. Open "windows Fax and scan"
4. Click on "new scan".
5. Check whether there is the lexmark listed in this window.

If there is no lexmark, you need to check the lexmark website for drivers. If the lexmark is there, try double clicking the icon to run the scan wizard.

Thanks,

Pat

1helpful
2answers

Canon MP470 will print and copy but not scan

The same thing happen to me. I have Windows XP. Try using the Scanners and Cameras Wizard.

Connect the MP470 to your computer, have it on and place the item to scan onto the scanner.

  • Go to the Start Menu
  • Click on Printers and Faxes
  • On the left of the screen there is an area titled, "Other Places"
  • Under the Other Places heading, click Scanners and Cameras
  • Select the WIA Canon MP470 device(double-click) This should open the Scanner and Camera Wizard.
  • Click Next and you will be taken to the Choosing Scanning Preferences screen. Here you can select picture type. If you click the Preview button your device will scan your item and display it in the preview box. Otherwise click Next.
  • Click Next to name the file, choose a file format and where to save it.
  • Click Next and your device should scan your item.
1helpful
1answer

How do i setup the scanning part?

hiii
You can perform following step:=====

1.Insert the document you want to scan into your scanner.

2.Click Start, click All Programs, click Accessories, and then click Scanner and Camera Wizard

3.The Scanner and Camera Wizard appears. Click Next.

4.In the Choose Scanning Preferences page, click the Picture type option that best matches the paper you are scanning, and then click Next

5.In the Picture Name and Destination page, type a name for your image, select JPG as the file format, and select the folder where you would like the scanned image to be saved. Click Next.


6.Windows XP scans your document. On the Other Options page, click Nothing. Then, click Next.


7.On the Completing the Scanner and Camera Wizard page, you can view your scanned document by clicking the link shown. If you are not satisfied with the results, click Back to return to the Choose Scanning Preferences page, adjust your settings, and try your scan again. Repeat until you are satisfied. Click Finish to close the wizard and open the folder containing your scanned document.



1helpful
1answer

Xerox Documate 152 - Scan quality is now V.BAD!

I would go to Xerox.com and look up their knowledge base. Here is a copy of data from their site related to this problem:

Symptom: Scanned images have poor image quality, are fuzzy, unclear, or hard to read.
Cause: There are several things that can lead to poor image quality including the scan settings, dirt on the scanner, and driver problems. Solution: Note: If you scan as a PDF file and your scans look fuzzy when viewed in PaperPort, try right clicking on the file and selecting "Open" to open them in Adobe Reader. If they display fine in Adobe Reader then there is nothing wrong with the scans, it is simply that they are not being displayed well in PaperPort.

The following solutions can help resolve poor scan quality.

Solution 1 - Adjust the scan settings

Try increasing the resolution of your scan. 300 dpi to 400 dpi should be clear for most images
  • If you are scanning in Black and White, try Grayscale or Color. Some images will not display correctly in Black and White
  • You can also try adjusting the brightness and contrast
  • Note: For information on adjusting your scan settings, refer to the user guide for your scanner
Solution 2 - Clean and Calibrate the scanner

Note: Calibration only applies to sheetfed scanners.

Use the link below for instructions on cleaning and calibrating (if applicable) your scanner:
Solution 3 - Reinstall the scanner driver Select a link below for instructions on reinstalling your scanner driver:
0helpful
2answers

CanoScan Scanner can not complete a scan

Double-check all connections and try another port if possible. There may also be damage to cables or pins. Do you have another cable to try? Do other devices work in the same port?
0helpful
1answer

HP director will not open

try this...

click start
right click my computer
properties
hardware
device manager
?ports
scan for hardware changes
0helpful
1answer

Scanner

If you are getting this message when you are trying to scan from the All-In-One.
And If the software is successfully installed in your computer, then you should have a icon in your desktop as HP Solution (if not got to Start> All Programs> HP> HP Solution Center) Then try scanning from there, if you are able to scan from there then try the steps bellow.
Open solution center> Settings> Scan settings> Scan to setup> Then in this window click on Restore defaults> Then apply or ok and close all the windows and try to scan from the All-In-One printer.
If it still does not work then try the bellow steps:
Go to:
My computer>C:windows>system32
Copy hpzipm12
minimize this window

Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
minimize this window.

Go back to My computer>C:>windows>system32
Copy hpzinw12
minimize this window

Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Now you will see two new files in Startup

Now go to My Computer>C:Program Files>HP>Digital Imaging>bin>
Copy hpqtra08
close this window

Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Restart the computer

Open Hp Solution Center> Settings>Scan settings and preferences> Scan to button>
check destination list> if available applications are not in the destination list then add them in the front panel destination
Tried to scan.

Good Luck
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