I had the same exact problem with mine. Reading around it seems to be a common problem with the Sansa line.
I opened mine up and found that one of the solder points that holds the ear phone jack to the main board had come loose. I soldered it back and it works like a charm. Pretty easy too.
If you have a soldering iron, just open it up and resolder the solder point that has broken off. You can read instructions for disassembly here:
When you have it apart, looking at it from the side, with the jack to the right, the broken point should be the rear (closest to the circuitry) point. You will see a very small, not sure what to call it, chip on the board you have to solder a connection to. here is a diagram:
Hope this helps.
If you don't know how to solder something you can always get these little things for really old radios (which only play in one ear) that make it play in both ears.
Although it may be a little bit more bulky you can listen to your songs with both ears.
Hope this helps.
It is possible that The earbuds are broken and should be replaced or it is possible that the headphone jack on your mp3 player is broken. I have the same player and this happened to me. I returned it for a replacement. Try bending the connecters inside the heaphone jack to achieve better contact with the headphone plug. Try another set of earbuds with your mp3 player.
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For the non-deletable files try:
For the Display:
The problem is in the ear-phones, not the player.
Return the phones via warantee if available.
You should be able to wiggle the cord at various places along the cord to find out where the short is. (One of my sansa's phones had a short close to the plug itself.) If you know how to perform basic wire splicing/sodering, and melt a piece of shrink tubing (from Radio Shack) over the splice, you can fix this yourself. The sansa phones I have are real good, and worth saving, however don't be afraid to buy some really good ear-phones (over $50) if you cant fix the cord.
If you have to adjust your earphone (even if you used other earphones) just to get a normal stereo sound, then the problem is with the player's earphone jacks. If that's the case (and assuming the radio feature of the player also manifests the same problem), then you may need to call the tech support guys at SanDisk for advanced troubleshooting, or possibly replacing that player.
I found their tech support contact number at their website upon consulting prior issues I had with my player.
Here it is: 1-866-726-3475.