I have a panasonic KX-FL 512 plain paper laser fax. now the machine is indicating an error "replace the drum unit". i have purchased a new drum unit and have replaced it by a local technician. but yet the problem is not solved.
please suggest me how to solve the problem.
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Yes those Panasonic models are the same just the KX-FL 612 is different from KX-FL 611 in some specifications like as example: 611 prints maximum 14 pages per minute and 612 prints 16 pages per minute. The document feeder on 611 can feed maximum 20 pages while 612 can feed 30 pages and some other compare stuff like those. Mainly KX-FL 612 is improved version of KX-FL 611
have u changed it with new one or used .process in fax when we replace it with new one it take some time for running .when it complete his circle error finishes from memory .if machine is off in this time or any other trouble it will create the problem .just take a drum from any same fax and put this in fax after running i think error will disapeear.
reset the unit..press menu#9000*550 Then press start.Call service 3 has something to do with the temperature of the unit check thermostat @ the fuser unit.replace it because the thermostat is not switching to on/off condition although it reaches its peak temperature.