Question about Creative Labs ZEN SLEEK MP3 Player

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MP3 Creative ZEN uploading

I bought a couple of mp3 cd's on line and there is no problem uploading them on to my computer. when I try to down load them on to my MP3 player my player shows that it is downloading but when I look for them, it hasent down loaded at all, also when I plug the usb lead back into the computer it is showing again that the information is saved on the MP3 but I still can't find it. I hope this makes sence to someone ????

Posted by Ciara Hilliard on

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Anonymous

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Try disabling the firewall and / or anti-virus on pc

Posted on May 24, 2007

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Creative Zen Micro

vista is not supported . you can try this:
you should not have had to install anything for the Zen to work on Vista. If you have installed any Creative software, remove it. Reboot, plug your player in, open Device Manager, and remove the device that shows up representing your player (completely uninstall it). Reboot again, and plug in your player. It should be recognized now.

If that still doesn't work, then boot your player into Recovery Mode, and perform both a Disk Cleanup and a Reformat. Reboot the player and try plugging it in again.
if it still doesn't try another computer and upload the latest firmware to it and then try it on your pc after firmware is loade

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