Canon Fax L120/L100

The #018 code indicates a problem connecting to the receiving fax machine.
That phone line maybe busy or disconnected. It can indicate that the receiving machine didn't answer and provide the expected fax tones within 35 seconds. The settings for your fax machine may be incompatible with the receiving fax machines settings. The L100 Fax Phone is compatible with G3 fax machines. (The communication issue between compatible machines means that they do not successfully handshake before the fax can be sent. It's like one machine is speaking Greek and the other Mandarin Chinese.) Check with the person to whom you are sending the fax and make sure that they aren't having telephone issues. Ask if the fax machine is ready to receive the fax. Also check that the two fax machines are compatible with each other.

If you are sending the fax to someone in a different country, you need to add a pause between the country code and the fax number. The Fax Phone needs a pause here to ensure proper dialing.

I hope this helps. You can get some information on fax problems from the Canon Knowledge Base, https://support.usa.canon.com/kb/index?page=content&id=ART152562&cat=5258B001&actp=LIST&showDraft=false and the Fax Machine Basic User Manual. The current link to the manual is https://gdlp01.c-wss.com/gds/8/0300007218/04/FAXPHONEL100_BASIC_usEN_3.pdf . See page 79 for information on the #018 code.

Cindy Wells

I would look to make sure that the phone line is installed in the LINE port and not the handset....

You can get the manual on the link below.

http://support-au.canon.com.au/P/search?model=FAX-L120%2fL100&filter=0&menu=Manual

wich switch, the macine is automatically turnd on when gets the current.You only have the copy buttton that you need to press if you want to copy, and for return yust red one two times.

try this
press "menu" and then "#" button, go to service mode. Select the "clear data function". and select "memory clear"

Enter service mode by:

Press the menu button and then the # button to select SERVICE MODE;
then, using the cursor button, select SERVICE'S CHOICE, and press the OK
button.

Full service manual here:

http://www.tradebit.com/filedetail.php/4550843-canon-l100-l120-fax-machine-service-manual

Is the device set as printer or you use it just as fax?

If it is set as printer, under printer properties check the paper size, ussually is selected ltr. you need to set it as A4.

Hi - You can download the manual from the link underlined in blue below:

FAX-L100

See page 4-6:



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Check the manual for how to clean the scan platform (glass).

i have fax L100 ,i can send a fax but i cant recevie a fax error is communication error (003F)