Another way to turn your unit off is by using two hands.. press the power button, enter and cancel at the same time... not that.. that fixes your problem.. just fyi. I haven't directly had experience with these units in high temps but if I were to have a unit that freezes up in the middle of navigating, I'd set my sights on either the software or hard-drive. So that said, is your unit completely freezing up as in there is no reaction to pressing any buttons? What about when you scroll the volume knob.. do you hear the clicking noise? Does the power off method I said above work? If any of the answers are yes, then that would exclude the main board from being your problem. As far as the heat issue, I would suggest trying a different cradle first, then I would dive into the guts of the unit looking at a small IC chip on the backside of the I/O board (the board attached to the rear housing) making sure that one of three small IC chips in a row aren't rubbing against the outer housing. Let's try not to get into this depth yet and go off your response for now.
Switch ON the PC, boot the PC in 'Safe Mode'
by continuously tapping F8 button after just after you switch On until you get Safe Mode Option.
Let windows boot in Safe Mode and log in to windows.
Go to 'Start'--->Programs--->Accessories--->System Tools--->Click
'System Restore'
A
'System Restore' window will appear.
Here you will have to check "Restore computer to an earlier time' and
click Next
Now you will find one Month Calendar window with Dates below, go to
the previous month by clicking the '<' sign in the upper left hand
corner of the Month Calendar and select any date that you see in Bold.
Note:
It is better if you could remember from which date you are facing the issue,
try to select a date prior to that date.
The
detail of that particular date should show "System Checkpoint" and
time on the right hand side box. Select that date.
Now, Click on Next and System Restore will start and windows will take a
reboot.
After reboot your problem should be resolved.
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