Question about SanMax 1 Bay (HD338CB) FireWire (IEEE 1394), USB 2.0 External Drive Case
I have a SanMax HD-338-CB USB/Firewire External HD with a 160MB drive. Sometimes I have to reboot Windows XP pro 2 or 3 time before I see the drive using a USB 2.0 connection. I do not have this issue using the firewire connections. I don?t know if I have a problem with the SanMax or if it?s operator problems. Also, how large of a HD can be used and are firmware updates available. Thanks, Cat
Jackboy, that wasn't a very good answer and it is apparent you are unfamiliar with the SanMax HD-338 External Hard Drive Case which has BOTH USB and Firewire connectors.
I don't have the answer to Redfire's question, but at least we need to understand her situation. She's not getting USB and Firewire confused. She's simply saying that when connected as USB Windows XP has trouble "seeing" the drive and when using her firewire connection off of the external case, she doesn't have this problem and is wondering why.
Posted on Nov 12, 2007
You say have a SanMax HD-338-CB USB/Firewire External HD with a 160MB drive. You then say sometimes I have to reboot Windows XP pro 2 or 3 time before I see the drive using a USB 2.0 connection. Fire wire is a different system with a different connector style- so it should not be in a USB port or a USB connector should not be in a Firewire device. Get you device and connections sorted The desktop display simply puts up a device it will not differentiate which USB or Firewire
Posted on May 24, 2007
SOURCE: USB Connection Issues
Cat this is your earlier problem reworded - I can see now that this is a dual device. If you can use it that way in Firewire mode leave it at that. However - is it possible that this is a 'switchable mode device and you have not discovered the secret of how to. If there is anything like a manual with this check it thoroughly or get into the makers tech support team
Posted on May 24, 2007
Tips for a great answer:
click start control panel administration tools computer management device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems
if this fails to fix the problem
you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap
hope this helps
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