Question about Microsoft Internet Explorer 7
When it displays a message that "ie has encountered a problem and needs to close", click on link in that message which says click here to get more information and look for modname. then search which application that modname is related to. it could be some add-on on ie. disable all add-ons and toolbars.
Posted on Jan 05, 2009
Tips for a great answer:
Close any Internet Explorer or Windows Explorer windows that are currently
Click the Tools button, and then click Internet Options.
Click the Advanced tab, and then click Reset.
Select the Delete personal settings check
box if you would like to remove browsing history, search providers,
Accelerators, home pages, and InPrivate Filtering data.
In the Reset Internet Explorer Settings
dialog box, click Reset.
When Internet Explorer finishes restoring the settings, click
Close, and then click OK.
Close Internet Explorer.
Your changes will take effect the next time you open Internet
If you close all visible windows, but still get an error message
when trying to reset, you might have programs running that are not visible.
Restart Windows, open Internet Explorer, and
try resetting again.
To back up your home page or home page set before resetting
Internet Explorer defaults, see Back up your
home page or home page tabs.
If any of the categories fail to reset, it is because Internet
Explorer could not access a file or registry setting. This can be caused by
insufficient security privileges, files or settings being used by another
program, or low memory or high CPU usage. You can either continue to use
Internet Explorer without restoring these settings, or restart your computer and
try to reset again.
If you are using Internet Explorer on a server and have turned off
Enhanced Security Configuration or hardening (stronger security settings for use
on servers), reset will go to client-level security. You must reinstall
hardening if you want the increased security level. For more information on
Enhanced Security Configuration, see Enhanced Security
Configuration for Internet Explorer online.
To re-enable add-ons, see Internet
Explorer add-ons: frequently asked questions.
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