Install my scanner with winXP

How to install my scanner acer Prisa 340p with winXP because the installation CD support only win95, win98, winNT,and when I connect the scanner to the computer ,the computer can see the new hardware but the installation failled, and the scanner doesn't work with the pc, what can I do ,please help me quickly

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konan2007 Feb 15, 2008

how to install my scanner acer Prisa 340p with winXP because the installation CD support only win95, win98, winNT,and when I connect the scanner to the computer ,the computer can see the new hardware but the installation failled, and the scanner doesn't work with the pc, what can I do ,please help me quickly
mmbas Feb 16, 2008

Acer AcerScan Prisa 340P Flatbed Scanner do not work with win. xp
katkot Feb 19, 2008

yes same proplem yes same proplem

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2,985 Answers

In a word you cannot. Try the Acer site to see if they offer a suitable software conversion- but this late on it is not likely. You could try/Start/Programs/Accessories/Compatibility Wizard- then set the software you use to 'Run as 95/98 - it may work. What it amounts to is this- A scanner has its own processor that controls the scan tracking the capture device DPI and all that and in your case it is looking for DOS commands and XP is sending out NTFS commands - and they no speak to each other.

Posted on May 09, 2007

Anonymous May 09, 2007

See the side bar for Acer fixes you have a chance there
http://pagead2.googlesyndication.com/pag...

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