SOURCE: Ge downdraft vent
try removing the switch from the ribbon connector, and then jumping the two pins momentarily with a screwdriver blade or other metallic tool. It could be that the switch itself is bad. This is the same problem I'm having and I am currently looking for a replacement switch online.
SOURCE: 30 INCH TELESCOPING DOWNDRAFT VENTILATION UNIT
I just found the part that I think you need. It's part no. WB7X7220
It's available through the GE parts and accessories store.
SOURCE: GE Profile Telescopic Downdraft JVB37HBB
mine just did this this morning..a few months ago the button to make it pop up stopped woring so i just started using the wires to operate it...this morning it got stuck uo...i took off the electrical cover and found a burnmark on my circut board...it seems a diode fried or something...im still looking for a replacement
SOURCE: pivot arm in telescoping downdraft system sticks when closing
Having the same problem. Unit worked well for 1 1/2 years and then suddenly it dropped after I was thru using it and pushed the arrow for it to go down after it dropped the power wouldn't turn off - had to unplug it.. Repairman came out , took it out, lubricated it , re-installed and next time it went up fine, vented fine but when it went down it dropped again and power wouldn't turn off again. I am hesitant to call him out again unless I can figure out what else might fix the problem. I have noticed that the top piece now seems to be bowed a bit. I guess I can have him take out the cooktop but think there must be enough room for it if it worked fine for the 1 1/2 years. It is a soapstone countertop.
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