Question about Zenith Z50PX2D 50 in. Plasma HDTV

After 20 months old and now dead

Same problem that several people are having. The tv worked great then Pop! no video. I have yet to waste my time with either manufacturer or place of purchase until I investigate this issue further, but sign my up if anyone decides to file a complaint against Zenith/LG for this highway robbery. We have very low hours on this television, maybe 6 hours a week. So, 20 months would probably equate to 15 months for regular tv viewers.

Zenithvictem Nov 04, 2007

Mine went 1yr.-6 months then "POP"-No picture. 1st call to customer service expected response"really,that's strange I've never heard of that happening before". Ya-OK and I'm from Mars.

Have you ever heard the term"Class action" before???

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Anonymous

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Sign me up to. Mine is 23 months old with same problem. [email protected]

Posted on Oct 21, 2007

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I purchased this tv 2/06 and it went POP in 04/07. Less than 60 days after my warranty expired. Went back and forth with Zenith for several months. I refused to take NO for an answer. Customer service stinks and you have to be very persistent. They eventually agreed to fix it. Repairs cost over $2000 and I have my tv back. Next time it breaks just going to throw it out. Zenith sucks.

Posted on Aug 24, 2007

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Hello. If your POP (Proof of Purchase like store receipt) is less than 1 year old you have to contact Vizio immideately and setup appointment for authorized technician in-home service.
You might have problem with LCD Panel (or plasma whatever you have) that result of manufacturing defect and reveals itself only after several months of use. You still covered by manufacturer's warranty and you don't need to pay anything to get your TV fixed or replaced.
After warranty expiration replacing a panel generally cost more than buying new TV.
Act as soon as you can and don't try to fix anything by yourself.
Regards.
Russ.

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Our TV picture works fine then blacks out with audio continuing to work ok.Now after some time picture works ok for about 20 seconds the blacks out with audio continuing on OK.While we bought this in 2008...

I think you chose a Westinghouse Lemon, go this site and read all of the negative reviews of this model;

http://reviews.cnet.com/flat-panel-tvs/westinghouse-sk-32h240s/4852-6482_7-32429419-2.html?tag=userReviews;page

Here's just one of the reviews;"best chunk of aluminum i ever had the fortune to buy"by stevecox25 on June 11, 2009-->
"Horrible customer service on a worse television" by westinghousecrap on March 20, 2009 Pros: Good picture once it is properly adjusted.
Cons: Low quality audio, had the TV for 10.5 months and the picture went out, sent the TV at MY expense to TX, and I've been waiting for 2 months, and customer service can only say that there is a "delay". And they don't send a new TV, it's a rebuild.
Summary: Please don't waste your money on this TV, spend a little more on a different brand and save yourself the headaches I've had. I'll never purchase a Westinghouse product again. Customer service has been no help, and their answers are vague at best. Learn from my nightmare, NCAA march madness on a old 19" TV because my Westinghouse quit working 2 months ago and they still haven't replaced it.

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After 20 months old and now dead

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