I got my Canon Rebel XTi and when I attempt to take a photo that activates the flash I hear a click and get an error 05 code. This has happened while the camera is set to Full Auto or Portrait. Error says "The built-in flash auto pop-up obstructed". I tried reset camera by turning it off/on. But I can't get the flash to work.
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Re: built-in flash auto pop-up problem
Does the 'pop up' pop up?
If it does and still says obstructed- closes it and pop it again
If it still persists Canon customer support will advise the next move.
If a repair price seems high you could perhaps get a separate flash if the camera accepts them.
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The obstruction is often caused by the interior latch which refuses to move. If the flash cover ever opens, move the latch back and forward a few times which "sort of" re-engages it to its normal position.
Flash will automatically pop out only in AUTO mode, if the camera needs some additional lightning. In manual modes, you should use the flash button located at the left down side of the flash compartment, to manually force the flash to pop up
You can reset all your settings and clear errors by removing the battery pack and also under the camera is an access screw to get to a button battery or two. The type of screw you use a dime or quarter to open. With the battery pack out, remove the button batteries and leave all those out for several minutes and then with the batteries still out, activate the On switch for your camera and leave it in the full on position for 30 seconds. That should drain off all residual power from the circuit board inside. You will have to reset everything, such as your personal settings in Tools and the time and date setting. All of those user set items, but your error message should clear too. If you get the error message again, right away, after reinstalling the batteries and battery pack, then you have damaged the Flash Unit... but I doubt that. Canon makes a good camera and I don't think what you describe would cause that problem.
Err 05 means: Something obstructed the built-in flash's pop-up operation. Turn off the main switch and turn it on again.
Prepare to press the flash request button with your left hand. With your right hand, position your thumb and
finger to gently pry up the flash head, perhaps using fingernails. Push the button and pry. With that help, it should pop up.